Abbyson
Abbyson is a family-owned home furnishings company that has been designing stylish and expertly crafted furniture at affordable prices for over 30 years, offering everything from modern sectionals to traditional leather pieces.
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Abbyson · Jan 18
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Abbyson · Jan 14
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Abbyson · Jan 12
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Abbyson · Dec 29
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Abbyson · Dec 21
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Abbyson · Dec 20
Abbyson customer service
Use any of the convenient means below to contact Abbyson customer service.
| Phone | (844) 600-0800 |
| Web | https://www.abbyson.com/pages/contact-us |
| Chat | Click to chat |
| [email protected] |
Returns
What is the return window?
For regular-priced items (non-Last Chance Items), we accept returns within 7 days upon receipt of your order. We accept returns within 7 days upon receipt of your order.
Are there any items that are non-returnable?
Please be aware that any product labeled as Last Chance or Final Sale is non-refundable and cannot be returned or cancelled and no future credits or additional discounts can be applied after the order is placed. Please note that all Outdoor Furniture Cover Sets and Battery Packs are also considered final sale and cannot be returned.
How will I receive my refund?
All refunds, full or partial, will be processed within 3-5 business days after the product has been picked up and is no longer in your possession. Refunds will be issued in the form of the original payment, and returns are subject to the policies set forth below.
Who pays for return shipping?
We will apply a 15% restocking fee for non-damage/ non-defective items. We will apply a 15% restocking fee for non-damage/ non-defective items. Both standard shipping fee of $95 and white glove upgrade fee of $195 cannot be refunded after a completed delivery.
How do I start a return online?
To initiate a return, please contact us. Photos of the product are required to be submitted (via email) when initiating a return.
Editor's Take
You know what's interesting about Abbyson? They're basically the furniture world's best-kept secret that's not really secret anymore. For over 30 years, Abbyson has been designing stylish and expertly crafted home furniture at affordable prices, but here's the thing-most people probably discovered them through places like Costco before they even knew the brand name.
The company started back in 1989 when Abby Rafieha imagined that perfect piece of furniture and buying experience when he created his furniture company, Abbyson. The company name Abbyson is a dedication to his family and three sons. And honestly, that family angle isn't just marketing fluff. Today, Abby serves as Executive Chairman, while his sons, Yavar, Doddy, and Rodd Rafieha, run the day-to-day business.
What makes them different is their whole vertical integration thing. Their drive to reach the needs of a larger audience kept them focused on vertical integration to take complete management of the company's supply chain from concept to delivery. They knew that if they took the business of selling globally to wholesalers and controlled their design and manufacturing, they could provide high-end furniture at the best value to sell directly to shoppers. So instead of just being another middleman, they control everything from design to your doorstep.
Their product range is pretty impressive too. Abbyson Home has an extensive range of luxury living room furniture in styles spanning traditional and mid-century modern to on-trend contemporary. They've got everything from modern recliner sofa integrates adjustable elements and technological features such as an USB port on each power reclining panel for added convenience to more traditional pieces. Plus, they're doing some interesting collaborations-The company's latest win is a collaboration with well-known influencer JoJo Fletcher. The JoJo Fletcher x Abbyson Home collection features the Luxury Cloud Seating line.
The shipping situation is pretty solid. Standard shipping to anywhere in the US is just $95, regardless of the size of your order. Or, if you would like FREE standard shipping (as well as store-wide discounts and other perks), consider becoming a member of Abbyson Home. And if you want the full-service experience, White Glove in-home delivery for $195 for all oversized items includes assembly and removal of packing materials.