Academy Sports + Outdoors

Academy Sports + Outdoors is one of the nation's largest sporting goods and outdoor retailers, offering a broad assortment of quality hunting, fishing, camping equipment, sports products, footwear, and apparel across 301 stores in 21 states.

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Academy Sports + Outdoors weekly ads

Academy Sports + Outdoors weekly ad

View the most recent Academy Sports + Outdoors ad to catch up on the latest specials, promotions and limited time offers.

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Academy Sports + Outdoors customer service

Academy Sports + Outdoors customer service

Use any of the convenient means below to contact Academy Sports + Outdoors customer service.

Phone (888) 922-2336
Web https://www.academy.com/help
Chat Click to chat
Email [email protected]
Academy Sports + Outdoors jobs

Academy Sports + Outdoors jobs

Academy is committed to creating a workplace environment that values belonging and offers equal opportunity to everyone. In an industry that is constantly evolving, Academy takes pride in having the most knowledgeable and talented Team Members in place to drive the business and maintain its position as a leading sports and outdoor retailer.

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location

Headquarters

1800 North Mason Road
Katy, TX 77449
(888) 922-2336
[email protected]

Returns

What is the return window?
Academy offers returns for most unused, new condition items within 60 days of purchase. All items you need to return must be resaleable (no material or visible wear or usage) in their original packaging (including all original paperwork, parts, and accessories) - except defective products, damaged in transit, or have a valid performance issue.

Do I need a receipt to return an item?
If you have a valid purchase receipt, Academy will, in most cases, give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. If you do not have a valid receipt, Academy will attempt to verify the purchase if it was made with a credit or debit card. If Academy verifies the purchase, they will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a receipt.

Are there any items that are non-returnable?
Academy has strict final-sale policies for several categories: all firearms, ammunition, shooting accessories (like explosive targets and smokeless powder), bows, and cross-bows must be handled through manufacturer warranty if defective. Boats, canoes, kayaks, and trailers with MSO can only be returned if title hasn't been registered. Other final-sale items include outboard motors and gasoline-powered items. If you purchased a baseball or softball bat, golf clubs, paddles, racquets or fishing rod and reels and have not removed the item from its original packaging, you may return the item to Academy for a refund or exchange. If you have removed the item from its original packaging and found damage or a defect, you must return the item to the manufacturer for warranty repair or claims.

How will I receive my refund?
In most instances, refunds are issued by Academy for returned merchandise to the original form of payment. All refunds issued for returned merchandise must match the original form of payment. Customers will receive refunds in a few different ways. Cash refunds require an original purchase receipt.

Can I return online purchases in-store?
Merchandise purchased in-store or online for in-store pick up must be returned to an Academy store. Merchandise purchased online can be returned via FedEx or at your local Academy Sports + Outdoors store. Items purchased online and picked up in store are not eligible for return by parcel/carrier and must be returned in store.

Academy Sports + Outdoors hours

Academy Sports + Outdoors hours

Sunday 9:00am - 9:00pm
Monday 8:00am - 10:00pm
Tuesday 8:00am - 10:00pm
Wednesday 8:00am - 10:00pm
Thursday 8:00am - 10:00pm
Friday 8:00am - 10:00pm
Saturday 8:00am - 10:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Academy Sports + Outdoors.

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Editor's Take

So here's the thing about Academy Sports + Outdoors - it's basically become that rare breed of big-box retailer that actually gets what people want. Not the flashiest store you'll ever walk into, but that's kind of the point.

With 301 stores spread across 21 states, Academy has quietly built itself into one of the nation's largest sporting goods chains without all the pretense you'd expect. Walk into any location and you'll find everything from hunting rifles to yoga pants, fishing tackle to basketball shoes, all under one massive roof. It's the kind of place where a dad buying ammo can bump into a college student grabbing running shoes, and somehow it all just works.

What really sets Academy apart is this almost stubborn commitment to keeping prices reasonable. They sell sporting goods, hunting, fishing and camping equipment, along with recreation and leisure products, footwear, and apparel - basically, if it involves getting off your couch, they probably stock it. And they've got this price-match guarantee that'll beat competitors by 5%, which honestly feels like something from a different era of retail.

The company's roots go way back - originally founded in 1938 as a family business in Texas - and you can still feel that Texas practicality in how they operate. They're headquartered out of Katy, a suburb of Houston, and there's this distinctly no-nonsense vibe to the whole operation. Notice how they don't try to be REI with the rock-climbing walls or Dick's with the flashy displays. Academy just... is what it is.

But here's where it gets interesting. They offer returns for most unused, new condition items within 60 days of purchase, which is pretty generous in today's retail landscape. And they've embraced the whole omnichannel thing without making it complicated - buy online, pick up curbside, return in-store, whatever works for you. They offer fast same-day in-store pick up on thousands of items, which is clutch when you realize at 3 PM that your kid's baseball game is at 6 and they need new cleats.

The selection is genuinely impressive. We're talking top brands like Nike, Under Armour, Yeti, and Magellan (their house brand, which is surprisingly decent), all priced to move. Every Academy store is a fun destination where families can find apparel, footwear, sports, hiking and camping equipment, hunting and fishing gear, outdoor cooking, and more from top national brands at an everyday value.

And yeah, they sell firearms and ammunition, which makes them a go-to for hunters and shooting sports enthusiasts in a way that Target or Walmart just can't match anymore. That's a big part of their identity, especially across the South and Midwest where they've planted most of their stores.

The real genius of Academy? They've figured out how to be everything to everyone without diluting their brand. Soccer mom buying cleats for three kids? Check. Serious bass fisherman dropping serious cash on a new rod and reel setup? Check. College student needing cheap workout gear? Also check. It's this weird democratic approach to sporting goods that somehow works because they're not trying to be aspirational - they're just trying to get you geared up and out the door.