Accor
Accor is a world-leading hospitality company offering stays and experiences across more than 110 countries with over 5,700 hotels and resorts, representing over 40 brands from luxury to economy segments.
Accor customer service
Use any of the convenient means below to contact Accor customer service.
| Phone | (888) 880-0303 |
| Web | https://help.accor.com/s |
| [email protected] |
Accor jobs
Accor's culture of empowerment and extensive brand portfolio offer a diversity of careers across the globe, giving employees a unique range of opportunities and encouraging Heartists® to grow and reach their full potential. The continuous learning culture supported by powerful solutions supports professional growth with tailored training and development, social elevator and leadership programs, mentoring, and the industry-leading Accor Academy.
View current Accor jobsHeadquarters
82 Rue Henri Farman, CS 20077
92130 Issy-les-Moulineaux, France
Editor's Take
So here's the thing about Accor-most people don't realize they've probably already stayed at one of their hotels without even knowing it. You know that Ibis you crashed at in Paris? Or that Sofitel where you splurged for your anniversary? Yeah, they're all Accor. And that's kind of the genius of it.
With over 5,700 hotels spanning more than 110 countries, Accor isn't just big-it's basically everywhere. But unlike some massive hotel chains that slap the same logo on everything, Accor plays it smart with over 40 different brands. They've got luxury covered with names like Raffles and Fairmont, midscale options like Novotel and Mercure, and budget-friendly spots like Ibis. It's like they're hedging their bets across every price point, which, honestly, is pretty brilliant.
The company started back in 1967 when two French entrepreneurs opened their first Novotel near an airport in Lille. Fast forward to today, and they're the largest hospitality company in Europe and the sixth largest worldwide. That's a lot of hotel rooms-we're talking approximately 850,000 of them.
But here's what makes Accor interesting: they're not just about beds and breakfast buffets anymore. They've expanded into this whole ecosystem thing with their ALL - Accor Live Limitless loyalty program, which has hit 100 million members. The program lets you earn and spend points across their properties, and they've even branched into experiences, dining, and co-working spaces. It's like they looked at the future of travel and said, "Why not own all of it?"
Notice how they've been pushing this "Heartist" terminology for their employees? It's their way of saying hospitality workers are artists of the heart, which is either endearing or a bit much, depending on your tolerance for corporate branding. But the career opportunities are legit-with operations in 110+ countries, there's genuine room for growth if you're into the hospitality game.
The company's also been making moves on sustainability, aiming for carbon neutrality by 2050, and they've got over 200 hotels eco-certified in Australia and New Zealand alone. Whether that's enough given their massive footprint is debatable, but at least they're trying.
Accor is one of those companies that's so big and diversified that you're probably going to interact with them whether you plan to or not. And with their loyalty program and range of brands, they've made it pretty easy to stick with them once you start.