Aivituvin
Leading brand in wooden pet house industry creating various pet homes including rabbit hutches, chicken coops, cat houses, and small animal cages for over 20 years.
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Aivituvin · Apr 05
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Aivituvin · Mar 08
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Aivituvin · Jan 11
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Aivituvin · Dec 18
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Aivituvin · Dec 07
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Aivituvin · Nov 16
Aivituvin customer service
Use any of the convenient means below to contact Aivituvin customer service.
Returns
What is the return window?
You can initiate a return or exchange up to 30 days from the date of delivery.
Do I need a receipt to return an item?
Customers wishing to initiate a return should contact the service team via email with their Order Number, Description, and Reason for Return.
Are there any items that are non-returnable?
For items to be eligible for a return, they must be unopened and undamaged in their original condition with all accessories included.
How will I receive my refund?
Your refund will be processed, and a credit will automatically be applied to the original payment method within 3 business days.
Who pays for return shipping?
You are responsible for paying your own shipping cost to our warehouse. However, if the item is faulty (damaged during transit, received the wrong product, etc.), return shipping is covered by aivituvin.com.
Editor's Take
So here's the thing about Aivituvin-they're basically the IKEA of pet houses, but with way more personality. Started by a father with over 20 years of woodworking experience who wanted to build his daughter Vida a proper house for her bunny Pearl, and honestly? That origin story hits different than most corporate pet brands.
The assembly situation is pretty straightforward. Most people can put these together in about 45 minutes with two people, and they actually include decent instructions with labeled screws and pre-drilled holes. But here's where it gets interesting-they sell on Amazon, Chewy, Walmart, Wayfair, Home Depot, Tractor Supply, and Target, so you're probably seeing their stuff everywhere without realizing it.