Alexis Bittar

Alexis Bittar is a Brooklyn-based luxury jewelry and handbag brand known for hand-carved Lucite pieces and bold statement jewelry. Founded in 1990, the brand creates wearable art that celebrates individualism and innovative craftsmanship.

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Alexis Bittar customer service

Alexis Bittar customer service

Use any of the convenient means below to contact Alexis Bittar customer service.

location

Headquarters

68 34th St., Suite C556
Brooklyn, NY 11232
(877) 807-7780
[email protected]

Returns

What is the return window?
Alexis Bittar will accept unworn, undamaged product purchased at full price, or product received with manufacturing defects, for exchange or refund within 21 days of receipt date from AlexisBittar.com or any Alexis Bittar boutique.

Do I need a receipt to return an item?
Yes, receipt is required for all returns and exchanges.

Are there any items that are non-returnable?
Alexis Bittar sale items are final sale and therefore are not eligible for exchange or return. Only unworn, undamaged product purchased at full price, or product received with manufacturing defects are eligible for return.

How will I receive my refund?
Once Alexis Bittar receives your returned item, it generally takes 12 to 14 business days to process the return. This period allows time for the team to inspect the item and issue your refund. However, you should keep in mind that the total time for the refund to reflect in your account may depend on your bank or credit card provider's processing times. Refunds from Alexis Bittar will be made to the original payment method used during the purchase.

How do returns work for gift recipients?
For gift items, you won't be eligible for a refund directly. Instead, you can request an exchange, but the refund will always be sent back to the original purchaser. You'll need a gift receipt or order number to process the exchange.

Editor's Take

So here's the thing about Alexis Bittar-it's basically the jewelry equivalent of that friend who dropped out of college to pursue their passion and actually made it work. Like, really made it work.

The brand started in 1990 when a 22-year-old Alexis Bittar literally carved Lucite jewelry in his one-bedroom Brooklyn apartment. Before that? He was selling pieces from a fold-out table on the streets of SoHo. And then Dawn Mello from Bergdorf Goodman discovered him in 1992, and suddenly he's in Saks, Harrods, and the Museum of Modern Art. That's the kind of origin story that sounds made up but isn't.

What makes Alexis Bittar jewelry different is this obsession with Lucite-that opalescent plastic material that he hand-carves and hand-paints in Brooklyn. We're talking statement pieces here. Bold, sculptural stuff that you can spot across a room. The kind of jewelry that Michelle Obama, Lady Gaga, and Rihanna wear. Blair Waldorf wore it on Gossip Girl. It's been in Sex and the City. These aren't quiet, delicate pieces-they're wearable art that celebrates imperfection and rejects anything ordinary.

But here's where it gets interesting. In 2015, Bittar sold the brand to Brooks Brothers and stepped away for five years to raise his kids. Then Brooks Brothers filed for bankruptcy in 2020, and Bittar bought his brand back. The relaunch in 2021 brought four redesigned NYC boutiques (designed by a Tony-winning scenic designer, no less) and one in San Francisco, plus a whole new handbag line. He's basically reclaimed his legacy while pushing it forward.

The brand's also known for this wildly creative social media presence called "The Bittarverse"-these bite-sized skits featuring characters Margeaux and Jules that are basically irreverent love letters to New York. It won a Webby Award in 2024 for Best Social Content, and it's the kind of marketing that doesn't feel like marketing. Susan Sarandon and Law Roach have made cameos. It's weird and wonderful and very New York.

Notice how the jewelry itself ranges from $85 rings to multi-thousand-dollar antique pieces? There's this whole vintage and antique collection now-stuff from the 1800s to 1990s-alongside the signature Lucite bangles and 14k gold-plated pieces. The brand's evolved from street vendor to luxury boutique while somehow maintaining that original handcrafted, artistic edge.

And yeah, Bittar won the CFDA Accessory Designer of the Year award in 2010 and Brand of the Year from the Accessories Council in 2014. In 2025, he directed a documentary called "Reclaim The Flag" about LGBTQIA+ identity and the American flag. So it's not just about jewelry-it's about art, culture, and pushing boundaries.

The pieces are made to last, designed as "collectible, modern heirlooms." Which is kind of the point, right? You're not buying disposable fashion. You're buying something sculptural and bold that'll make people ask where you got it.