Allegiant Air
Allegiant Air is an American ultra-low-cost airline headquartered in Las Vegas, Nevada, focusing on leisure travel from small and medium-sized cities to popular vacation destinations with nonstop flights and budget-friendly fares.
Allegiant Air customer service
Use any of the convenient means below to contact Allegiant Air customer service.
| Phone | (702) 505-8888 |
| Web | https://www.allegiantair.com/contactus |
Allegiant Air jobs
With a growing fleet, desirable domiciles across the United States, and an out and back business model, Allegiant provides a one-of-a-kind opportunity to let you soar, both professionally and personally. As the heart of our Allegiant team, our Team Members are passionate about service, dedicated to safety, and always put our customers first. As the airline employer of choice, Allegiant continues to lead the industry in growth, performance, and quality of living for our Team Members.
View current Allegiant Air jobsHeadquarters
1201 North Town Center Drive
Las Vegas, NV 89144
(702) 505-8888
Returns
What is the return window?
You can receive a full refund of your ticket purchase if you cancel online or notify Allegiant within 24 hours of your purchase, provided the scheduled time of departure was at least one week (168 hours) away at time of booking. After 24 hours, tickets purchased are non-refundable.
Are there any items that are non-refundable?
Credit is provided minus carrier charges, booking fees, and cancellation fees, except that cancellation fees do not apply if Trip Flex was purchased (the amount paid for Trip Flex itself is non-refundable). No credit will be issued for no-shows or cancellations made within 7 days of flight departure. Carrier charges and booking fees are not refunded, with or without Trip Flex.
How will I receive my refund?
Any credited funds will be applied as a non-refundable, non-transferable credit voucher good for future travel on Allegiant Air. Qualified itineraries with credit balances stemming from changes or cancellations will be issued a non-refundable, non-transferable voucher good for future travel for 365 days from the original book date.
Editor's Take
So here's the thing about Allegiant Air-it's basically the airline equivalent of that friend who always finds the cheapest way to do everything, and honestly? Sometimes that's exactly what you need.
Founded in 1997 and headquartered in Las Vegas, Allegiant operates as an ultra-low-cost carrier focusing on leisure traffic from small and medium-sized cities. And when I say ultra-low-cost, I mean it. The airline's CEO once said, "If I tried to charge you $110 up front, you wouldn't pay it. But if I sell you a $75 ticket and you self-select the rest, you will." That pretty much sums up their whole philosophy.
But here's what makes Allegiant different from your typical budget carrier. Only 18% of its 518 routes are also flown nonstop by other airlines. They're not trying to compete with Delta on the New York to LA route-they're connecting places like Peoria to Phoenix, or Fargo to Florida. Cities that bigger airlines basically ignore. And for people in those smaller markets, Allegiant isn't just cheap-it's often the only nonstop option.
The business model is pretty clever, actually. Their aircraft fly an average of seven hours per day compared to 13 hours at JetBlue, which means lower labor costs. They schedule crews to return home at the end of the day, avoiding hotel expenses. And they make a ton of money on extras. In 2009, ancillary revenues hit $33.35 per passenger, and that number's only grown since.
Now, let's be real-you're not getting frills here. Allegiant sells tickets exclusively through its website, has no toll-free number, and doesn't offer connecting services. Everything costs extra-bags, seat selection, even printing your boarding pass at the airport. But if you're strategic about it? You can fly ridiculously cheap.
The airline also has some interesting side hustles. They sell vacation packages under Allegiant Vacations, with arrangements at 34 hotels in Las Vegas and 21 in the Orlando and Daytona Beach areas. In 2008, they sold 400,000 hotel room nights. They're not just an airline-they're basically a travel company that happens to own planes.
In 2019, Allegiant signed a 20-year naming rights deal for Allegiant Stadium in Paradise, Nevada, home of the Las Vegas Raiders. That's a pretty big flex for a budget airline.
One thing worth noting: Allegiant is wholly owned by Allegiant Travel Company, a publicly traded company with 5,600 employees. They've been around for over 25 years now, which is longer than a lot of "legacy" carriers that have come and gone.
The verdict? Allegiant works best for leisure travelers who are flexible, pack light, and don't mind a no-frills experience. If you're flying from a smaller city to a warm-weather destination and you're willing to play by their rules, you can save serious money. Just know what you're getting into-and maybe bring your own snacks.