Alps & Meters
Alps & Meters is a luxury alpine sportswear brand that creates timeless ski wear and outdoor apparel by combining traditional Italian craftsmanship with contemporary performance technologies. Founded in 2013 and based in Hingham, Massachusetts, the brand specializes in handmade outerwear, knitwear, and accessories designed for authentic alpine sport.
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Alps & Meters customer service
Use any of the convenient means below to contact Alps & Meters customer service.
| Phone | (435) 731-4140 |
| Web | https://www.alpsandmeters.com/pages/customer-service |
| [email protected] |
Headquarters
36 Planters Field Rd
Hingham, MA 02043
(435) 731-4140
[email protected]
Returns
What is the return window?
Unworn and undamaged items may be returned for a full refund within 30 days of purchase.
Are there any items that are non-returnable?
Final Sale items from the Outlet are not included in this return policy, as items are marked as final sale are not returnable or refundable.
Who pays for return shipping?
Domestic return shipping is free. Shipping fees are non-refundable in the case of returns.
What if I received a damaged or incorrect item?
If a product doesn't perform to your standards of quality, craftsmanship, or durability at any time, they'll refund, replace, or repair your garment with no questions asked - even after it has been used in the outdoors.
Editor's Take
So here's the thing about Alps & Meters - they're not your typical outdoor brand churning out technical gear with a million pockets and neon colorways. This is a company that basically said, "What if we made ski wear the way they did in the golden age of alpinism, but with modern tech hidden inside?"
The brand started with a vintage ski sweater discovered in Åre, Sweden, which is kind of the perfect origin story for what they do. Since inception, it has been their mission to build a brand on traditional values that reflect their deep appreciation for authentic alpine sport and to create timeless alpine apparel with uncompromising performance. And they're not kidding about the traditional part - these garments are all handmade in Italy, using materials from the legendary Loro Piana mill.
What's interesting is their "Forged Performance" philosophy. It's this whole approach where they're fusing old-world garment construction methods with contemporary waterproof membranes and technical fabrics. Think wool exteriors that look like something from a 1920s mountaineering expedition, but with a 10K/10K waterproof rating underneath. The Alpine Anorak, for instance, draws direct inspiration from the U.S. 10th Mountain Division's gear - those guys who fought in the Italian Alps during WWII.
The price point reflects all this craftsmanship. We're talking luxury ski wear here, the kind of stuff you'd see at St. Regis Deer Valley (where they actually had a seasonal storefront). Founded in 2013 and based in Hingham, Massachusetts, they've carved out this niche between heritage outdoor brands and high-fashion ski labels. Their customer service team even offers mountain travel recommendations, which feels very on-brand for a company that's as much about the alpine lifestyle as the gear itself.
Notice how they're big on sustainability too, with their Mountain Memories collection that upcycles returned products into new garments. The whole vibe is about creating pieces that get passed down through generations rather than ending up in landfills after one season. It's a refreshing take in an industry that often prioritizes the latest tech gimmick over timeless design.