Anthropologie
Anthropologie is a unique, full-lifestyle retail brand offering women's apparel, accessories, intimates, home furnishings, décor, beauty, and gifts with a distinctive bohemian-inspired aesthetic and experiential retail environments.
Anthropologie weekly ad
View the most recent Anthropologie ad to catch up on the latest specials, promotions and limited time offers.
Anthropologie customer service
Use any of the convenient means below to contact Anthropologie customer service.
| Phone | (800) 309-2500 |
| Web | https://www.anthropologie.com/help/customer-service |
| Chat | Click to chat |
| [email protected] |
Headquarters
5000 South Broad St, Building 18
Philadelphia, PA 19112
(215) 454-5500
Returns
What is the return window?
For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price. After one year, we will no longer accept returns.
Do I need a receipt to return an item?
Returns or exchanges must be accompanied by an original sales receipt or AnthroPerks lookup. Original sales receipt or Anthro Perks lookup is required for all returns or exchanges.
Are there any items that are non-returnable?
All sale items ending in $.95 that are purchased at an additional sale-on-sale discount and marked "Final Sale," cannot be returned or exchanged. Purchases of packaged food, menstrual cups, personal devices from our sexual wellness assortment, live plants, and made-to-order wedding gowns and bridal sets cannot be returned or exchanged.
How will I receive my refund?
Most returns will be credited back to your original method of payment within approximately 1-3 business days. It may take up to two billing cycles for the credit to appear on your monthly bank statement. Gift card purchases will be refunded in the form of merchandise credit.
Can I return online purchases in-store?
Returns are complimentary at all US and Canada stores. Visit our Store Locator to find the store(s) nearest you. All items can be returned to stores with the exception of Curated by Anthropologie merchandise, Unlimited Furniture Delivery items, and wedding gowns and bridal sets unless they were originally purchased at a store location.
Anthropologie hours
| Sunday | 10:00am - 7:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 8:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Anthropologie.
Check my Anthropologie hoursEditor's Take
So here's the thing about Anthropologie-it's basically become the place where your Pinterest board goes to live in real life. You know the vibe. That perfectly curated boho-meets-modern aesthetic that somehow makes a $68 candle feel like a reasonable life choice.
Founded back in 1992 by Richard Hayne (yeah, the same guy behind Urban Outfitters), Anthropologie carved out this really specific niche. It's not quite fast fashion, not quite luxury, but somewhere in that sweet spot where creative-minded women with disposable income like to shop. The target demographic? Women aged 30-45 who prioritize self-expression over trend-chasing. And honestly, they nailed it.
Walk into any of their 200+ stores and you'll immediately get it. The displays are basically art installations. Like, they hire actual display artists whose entire job is making sure every corner looks Instagram-worthy. It's no accident that the brand has over 5 million Instagram followers-their stores are designed to be photographed. Each location has its own personality, its own local Instagram account even, which is kind of genius when you think about it.
But here's what's interesting. Anthropologie isn't just selling clothes anymore. They've evolved into this full lifestyle brand-apparel, accessories, home décor, furniture, beauty products, even a wedding line. Their home section alone could furnish your entire apartment, assuming you're cool with spending $300 on a velvet throw pillow. (And let's be real, their customers absolutely are.)
The brand is part of URBN, which also owns Urban Outfitters and Free People. But Anthropologie has always been the sophisticated older sister of that family. More refined, more expensive, more... intentional. They even recently spun off their popular Maeve label into its own standalone brand after it drove nearly 10 million TikTok views and was shopped by almost 2 million customers in a single year.
Speaking of TikTok-Anthropologie has become this weird cultural phenomenon there. Remember the viral "rock prank" from 2025? Someone convinced their boyfriend they'd spent $150 on a decorative rock from Anthropologie, and the internet collectively went "yeah, that tracks." Because honestly? It does. This is the same store selling velvet pumpkins and $40 candles, so a luxury rock doesn't feel that far-fetched.
What really sets them apart though is how they've mastered the art of making shopping feel like an experience rather than a transaction. They pioneered using customer-generated content way back in 2014, encouraging shoppers to share their #Anthropologie moments. Now there are over 450,000 uses of that hashtag. They were also one of the first retailers to make their Instagram feed shoppable through Like2Buy, which drove a 775% increase in demand.
The company operates from their headquarters in Philadelphia's Navy Yard-this cool adaptive reuse campus with a dog park and everything. Very on-brand. They employ around 6,000 people globally and pull in roughly a billion dollars in revenue annually. Not bad for a brand that started as basically "Urban Outfitters but make it grown-up."
And look, you can mock the prices all you want (and people do), but there's something to be said for a brand that's maintained such a clear identity for over 30 years. They know exactly who they are and who they're selling to. Whether that's worth the premium is up to you, but clearly millions of customers think it is.