Apex Foot Health Industries
Apex Foot Health Industries designs and manufactures therapeutic and diabetic footwear, orthotic inserts, compression socks, and foot health products for individuals with diabetes, arthritis, plantar fasciitis, and other foot conditions.
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Apex Foot Health Industries customer service
Use any of the convenient means below to contact Apex Foot Health Industries customer service.
| Phone | (800) 252-2739 |
| Web | https://apexfoot.com/contact-us |
| [email protected] |
Headquarters
4825 East Ingram Street
Mesa, Arizona 85205-3212
(800) 252-2739
[email protected]
Returns
What is the return window?
If, for any reason, you are not completely satisfied with your Apexfoot.com order, you may return your merchandise within 30 days from the date of delivery.
Do I need a receipt to return an item?
Please return merchandise, including all laces and inserts, in its original box and include the completed return authorization slip, noting the reason for your return. While a receipt isn't explicitly mentioned, you need to include the return authorization slip that comes with your order.
Are there any items that are non-returnable?
Conform inserts must be in original condition (not cut or altered) in order to be returned. No exchanges are offered.
How will I receive my refund?
You will receive an email when your return has been processed. A credit should appear on your order's initial payment method within two billing cycles.
Who pays for return shipping?
For your convenience, each shipment contains a pre-paid return shipping label. If for some reason you need to return items purchase, use the shipping label to return free of charge. However, shipping charges are non-refundable.
Editor's Take
So here's the thing about Apex Foot Health-they've been around since 1946, which is basically forever in shoe years. And they're not your typical footwear company trying to sell you the latest trendy sneaker that'll fall apart in six months.
The Schwartz brothers founded Apex in the backroom of a Manhattan shoe store where they manufactured leather and stainless-steel arch supports, and honestly, that origin story tells you everything. These weren't fashion designers-they were problem solvers. The kind of people who looked at feet and thought,
Fast forward to 1971, and Apex introduced its first shoe, the model 1201, known as 'the healing shoe'. Notice how they didn't call it the
But here's where it gets interesting. In March of 2015, OHI added Apex to its family of brands, and that's when things really shifted. Suddenly this therapeutic footwear company that had been making medical shoes for decades decided they could do both-function AND style. The 'new' Apex delivers the same industry-leading construction, finest materials and exceptional comfort & support that customers have come to expect, plus a fresh and exhilarating focus on style.
The product line is pretty extensive. Apex shoes for men and women are designed to help with painful foot conditions such as Plantar Fasciitis, Heel and Foot pain, bunions, corns, calluses, and neuroma, and products for individuals with diabetes, arthritis, and Neuropathy. They've got everything from athletic sneakers to boots to ballet flats-basically, if you need it and your feet hurt, they probably make it.
And get this-Apex provides a completely hassle-free 30 day money back guarantee. Which is kind of crucial when you're buying therapeutic shoes online and can't try them on first. They even include a pre-paid return label with every order, so returning stuff doesn't become this whole production.
The company's headquartered in Mesa, Arizona now, though they've got manufacturing and distribution happening in multiple locations. They're not just selling direct to consumers either-they work with healthcare professionals, podiatrists, and medical supply companies. It's that whole B2B and B2C thing happening simultaneously.
One thing worth mentioning: these aren't cheap shoes. You're looking at prices that reflect the specialized design and medical-grade construction. But when you consider that Apex is widely recognized as an industry leader in therapeutic footwear with over 75 years of experience, you're basically paying for shoes that were designed by doctors and foot specialists, not just fashion designers who think feet should look a certain way.
The bottom line? Apex is for people who've reached that point where comfort isn't negotiable anymore. Whether that's because of diabetes, arthritis, or just years of wearing terrible shoes finally catching up with you-they've got options that don't look like orthopedic nightmares from 1987.