Apothékary

Apothékary creates plant-based herbal formulas and tinctures using traditional Japanese, Chinese, and Ayurvedic medicine principles to address the root causes of wellness issues rather than just treating symptoms.

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Apothékary customer service

Apothékary customer service

Use any of the convenient means below to contact Apothékary customer service.

Phone (404) 625-7476
Web https://www.apothekary.com/help
location

Headquarters

2824 Fallfax Drive
Falls Church, Virginia 22042
(404) 625-7476

Returns

What is the return window?
Because their products are made fresh to order and are considered food, Apothékary is unable to offer refunds. Everything is final sale.

Are there any items that are non-returnable?
All products are considered final sale and no refunds are offered because products are made fresh to order and are considered food.

How will I receive my refund?
No refunds are available as all products are final sale.

Editor's Take

So here's the thing about Apothékary-it's basically what happens when ancient Japanese healing wisdom meets modern wellness anxiety. And honestly? It kind of works.

Founded by Shizu Okusa, the company started with her family's traditional Japanese approach to healing, using nature as medicine instead of over-the-counter fixes. In many Eastern cultures, traditional medicine in the form of plants and herbs has been used for centuries to address the root cause of common ailments. That's exactly what Apothékary strives to do-not just treat the symptom, but get to the root cause of your wellness woes.

What sets them apart isn't just the backstory (though that Goldman Sachs-to-herbalist pivot is pretty compelling). It's that they're actually doing something different in a crowded wellness space. All of their Signature Formulas are thoughtfully formulated by in-house Clinical Herbalists, pulling from traditional medicine modalities like Japanese Kampo, Traditional Chinese Medicine, Ayurveda, and American herbalism. The result is simple yet effective herbal remedies with tradition and modern science in mind.

Their product names alone tell you they get their audience-"Stop Your Wine-ing," "Take the Edge Off," "Wine Down." These aren't your grandmother's herbal tinctures (well, maybe they are, but with better marketing). Their best-selling formula Stop Your Wine-ing is an alcohol alternative featuring stress-reducing motherwort and jujube date plus antioxidant-rich acai and aronia berries that nourish the body and boost the immune system. It's designed to swap the booze for bliss and wind down with a little ease in your cup.

But here's what's really interesting-they've managed to scale without losing their soul. The brand recently launched an assortment of six products at Ulta.com, including Wine Down, Take the Edge Off, Rosé-Tinted Glasses, The Honest Youth, Blue Burn, and Never Been Bitter tinctures. That's no small feat in retail.

The company's grown from a personal wellness journey to a legitimate player in the space, with $8M in total funding from investors including Shiseido Venture Partners, Anne Mahlum, and Stella Capital. And with 335K Instagram followers, they've clearly struck a chord with people looking for something more intentional than popping another supplement.