Ashley Furniture HomeStore
Ashley Furniture HomeStore is the world's largest furniture manufacturer and retailer, offering stylish home furnishings, mattresses, and home decor both online and through over 1,000 stores globally.
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Ashley Furniture HomeStore · Jun 22
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Ashley Furniture HomeStore · Jun 21
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Ashley Furniture HomeStore · Jun 15
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Ashley Furniture HomeStore · Jun 14
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Ashley Furniture HomeStore · Jun 09
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Ashley Furniture HomeStore · Jun 08
Ashley Furniture HomeStore customer service
Use any of the convenient means below to contact Ashley Furniture HomeStore customer service.
| Phone | (866) 436-3393 |
| Web | https://www.ashleyfurniture.com/ask-ashley |
| [email protected] |
Ashley Furniture HomeStore jobs
Ashley Furniture offers the opportunity for personal and professional growth on an unprecedented scale. That means new technologies, better materials and innovative ways to deliver an exceptional product to the people who matter most - our customers. This commitment to quality is what we've become known for.
View current Ashley Furniture HomeStore jobs
Returns
What is the return window?
Ashley accepts the return of Standard Shipping item(s) within 30 days of delivery. For preference returns within 3 days, the original delivery fee will not be refunded.
Do I need a receipt to return an item?
If you purchased in a store, check the terms and conditions provided to you at the time of purchase (sometimes they are located on the back of your receipt). In-store purchases set their own policies regarding returns and exchanges.
Are there any items that are non-returnable?
We do not accept returns on Final-Sale and Clearance Items, Special Orders, or Monogrammed or Personalized Items, except for items delivered damaged or defective and reported to us within three (3) business days after delivery. Returns on mattresses or foundations are controlled by the manufacturer's warranty, if any.
How will I receive my refund?
Refunds are made based on the payment method used at the time of purchase. Please allow 7-10 days following receipt of the returned item(s) for any credit or refund to display on your credit card statement.
Can I return online purchases in-store?
In-store purchases, whether from independently owned and operated stores or from stores owned and operated by Ashley Global Retail, LLC or subsidiaries, set their own policies regarding returns and exchanges. Please contact the store where you made the purchase.
Ashley Furniture HomeStore hours
| Sunday | 11:00am - 7:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 8:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Ashley Furniture HomeStore.
Check my Ashley Furniture HomeStore hours
Editor's Take
So here's the thing about Ashley Furniture HomeStore-it's basically the furniture world's equivalent of that friend who somehow manages to be everywhere at once. With over 1,000 stores globally, they've mastered the art of being accessible without losing their identity.
What strikes me most is how they've managed to stay family-owned for 80 years while becoming the world's largest furniture manufacturer. That's no small feat in today's corporate landscape. The Wanek family has grown this thing from 35 employees in 1970 to over 35,000 team members worldwide, which is honestly pretty impressive when you think about it.
But let's talk about what really matters-the shopping experience. Ashley's figured out something that a lot of retailers haven't: people want options, but they don't want to be overwhelmed. Their approach is refreshingly straightforward. You can shop online or hit up one of their physical stores, and either way, you're getting access to everything from living room sectionals to outdoor fire pits. And yes, they actually have fire pits-because apparently, they've decided to cover every possible corner of your home life.
The pricing strategy is interesting too. They're not trying to be the luxury option, and they're not racing to the bottom either. Instead, they've positioned themselves squarely in that sweet spot where middle-income buyers can actually afford to furnish their homes without taking out a second mortgage. Smart move, especially considering how expensive everything else has gotten lately.
What's particularly clever is their dual approach to retail. Some stores are corporate-owned, others are independently operated franchises. This gives them massive reach while allowing local owners to adapt to their specific markets. It's like having your cake and eating it too-corporate efficiency with local flexibility.
Their manufacturing footprint spans from Wisconsin to Vietnam, which tells you they're serious about both quality control and cost management. Having production facilities across multiple countries isn't just about saving money; it's about supply chain resilience, something that became crystal clear during recent global disruptions.
The customer service situation is... well, it's complicated. They