Ashley Stewart

Ashley Stewart is a leading plus-size women's clothing and lifestyle brand founded in 1991, offering trendy fashion in sizes 10-36. With 89 stores across 22 states and a robust e-commerce platform, they specialize in dresses, jeans, activewear, and accessories designed to celebrate curves and empower women.

Ashley Stewart customer service

Ashley Stewart customer service

Use any of the convenient means below to contact Ashley Stewart customer service.

Ashley Stewart jobs

Ashley Stewart jobs

We're an energetic and diverse team that believes that work should be collaborative, growth-minded, and fun. Join our team as we continue to rewrite what it means to be a fashionable woman.

location

Headquarters

150 Meadowlands Parkway, Suite 403
Secaucus, NJ 07094
(844) 327-4539
[email protected]

Returns

What is the return window?
You may return eligible items within 30 days of your in-store purchase or your online order ship date. All items must be returned in new and unused condition, with tags attached in the original packaging.

Are there any items that are non-returnable?
Dresses have a special tag attached that states the tag may not be removed from the item to be eligible for a return. Please check your item for this tag and only remove it once you have confirmed you will not need to return or exchange your item. We do not accept returns for Home items in-store.

How will I receive my refund?
All refunds will be issued to the original form of payment. Shipping fees or taxes related to the shipping costs will not be reimbursed. Returns will be processed within 14 business days from the day we receive your return package and you will receive an email confirmation when complete.

Can I return online purchases in-store?
Ashley Stewart stores will gladly accept returns of eligible items purchased on ashleystewart.com or in a store. Items must comply with our standard return policy and be accompanied with a copy of your order confirmation email.

Who pays for return shipping?
You may ship your eligible items back by using our prepaid label or printerless code within 30 days of your order ship date. The company provides prepaid return labels for online returns.

Ashley Stewart hours

Ashley Stewart hours

Sunday 11:00am - 6:00pm
Monday 10:00am - 8:00pm
Tuesday 10:00am - 8:00pm
Wednesday 10:00am - 8:00pm
Thursday 10:00am - 8:00pm
Friday 10:00am - 8:00pm
Saturday 10:00am - 8:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Ashley Stewart.

Check my Ashley Stewart hours

Editor's Take

So here's the thing about Ashley Stewart-it's basically the comeback story nobody saw coming, and honestly? That makes it even better.

Founded in 1991, the brand grew to over 380 stores and hit annual sales as high as $400 million. But then came the rough patches. The brand made a comeback around 2017, after filing for bankruptcy in 2010 and 2014. Most retailers would've stayed down. Ashley Stewart didn't.

What's fascinating is how they've always done things differently. The company focused on holding events like fashion shows instead of launching large advertising campaigns, often holding 300 to 350 fashion shows a year, which raised money for the communities they were in. That's not your typical corporate playbook-that's community building disguised as retail.

And the customers? They're not just loyal, they're ride-or-die. When they closed a store in Nashville, customers picketed the mall because they thought the mall had kicked them out. When's the last time you heard of shoppers protesting a store closure? Exactly.

Today, Ashley Stewart operates 89 stores across 22 states, specializing in plus-size fashion for sizes 10-36. But what really sets them apart is the vibe-check out their Instagram and you'll see what I mean. It's confident, it's natural, it's unapologetically bold. The name was inspired by Laura Ashley and Martha Stewart, considered icons of upscale Americana, but the brand's evolved into something entirely its own.

The digital transformation is pretty impressive too. When their VP of Digital Commerce joined in 2014, online was three percent of revenue. It's fifty percent now. That's not incremental growth-that's a complete reinvention while keeping the soul of what made them special in the first place.

Notice how some brands talk about empowerment but Ashley Stewart actually lives it? The company was recognized by President Bill Clinton for its contribution to the Welfare-to-work program. Each store hired from within the community, creating jobs where they were needed most. That's the kind of detail that doesn't make it into most press releases but tells you everything about a company's values.

The fashion itself hits that sweet spot between trendy and wearable-dresses, jeans, activewear, accessories, all designed with curves in mind. And they've figured out the omnichannel thing better than most, blending online shopping with that in-store experience that keeps customers coming back generation after generation.

Ashley Stewart isn't just selling clothes. They're selling confidence, community, and the radical idea that fashion should work for every body. In an industry where plus-size options are still treated like an afterthought by too many brands, that's kind of revolutionary.