At Home
At Home is a big-box home décor superstore offering furniture, seasonal decorations, and home accessories at affordable prices across 260+ locations in 40 states.
At Home customer service
Use any of the convenient means below to contact At Home customer service.
| Phone | (844) 279-4663 |
| Web | https://help.athome.com/hc/en-us/requests/new |
| [email protected] |
At Home jobs
We're always searching the globe for the most unique treasures and employees. We currently have full time and part time company jobs for fun, smart and creative people who love everything home, our customers and an exciting retail corporate culture.
View current At Home jobsHeadquarters
1600 E Plano Pkwy
Plano, TX 75074
Returns
What is the return window?
Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you're an Insider Perks member) with proof of purchase through your Insider Perks account or receipt and a valid ID.
Are there any items that are non-returnable?
We are unable to accept returns on mattresses and box springs. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked "All Sales Final".
How will I receive my refund?
If your purchase cannot be verified, you'll be issued a store credit based on the current price of the item(s). Otherwise, refunds are processed to your original form of payment.
Can I return online purchases in-store?
You can return items shipped to your home at your local store for free or ship back your order by initiating a return using our digital self-service tool accessible from your order history page.
How do returns work for gift recipients?
We do not provide exchanges, but you're welcome to return any unwanted product and purchase new items.
At Home hours
| Sunday | 9:00am - 9:00pm |
| Monday | 9:00am - 10:00pm |
| Tuesday | 9:00am - 10:00pm |
| Wednesday | 9:00am - 10:00pm |
| Thursday | 9:00am - 10:00pm |
| Friday | 9:00am - 10:00pm |
| Saturday | 9:00am - 10:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local At Home.
Check my At Home hoursEditor's Take
At Home is basically the home décor lover's playground-and honestly, it's kind of brilliant in its simplicity. Think of it as the place where your Pinterest boards come to life, but without the sticker shock that usually follows.
The company's got this massive footprint with over 260 stores across 40 states, which is pretty impressive for a retailer that started as Garden Ridge Pottery back in 1979. But here's the thing that makes At Home different: they've mastered the art of making home decorating accessible. We're talking about a store where you can walk in with $50 and actually walk out with enough stuff to transform a room.
Their business model is refreshingly straightforward. They source home décor, furniture, and seasonal items from around the globe, then sell them at prices that don't require a second mortgage. From throw pillows to patio furniture, kitchen gadgets to holiday decorations-it's all there under one massive roof. And when I say massive, I mean it. These stores are typically 80,000+ square feet of pure home décor heaven.
What's particularly smart about At Home is their timing with trends. They've got their finger on the pulse of what's hot in home design, but they're not trying to be the trendsetter. Instead, they're the place where trends become affordable. That farmhouse chic look everyone was obsessing over? At Home had the mason jar lighting and distressed wood signs. The current maximalist moment? They've got the bold patterns and eclectic accessories.
Shopping there is an experience. You don't just pop in for one thing-you end up wandering through room displays and seasonal sections, discovering things you didn't know you needed. It's the kind of store where you go in for a picture frame and leave with a cart full of candles, throw blankets, and a decorative ladder you're not entirely sure how to use but absolutely had to have.