Aveda
Aveda is a leading botanical hair and skin care brand that creates vegan, plant-powered beauty products inspired by Ayurveda and environmental responsibility.
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Aveda · Jun 21
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Aveda · Jun 20
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Aveda · Jun 14
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Aveda · Jun 13
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Aveda · Jun 07
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Aveda · Jun 06
Aveda customer service
Use any of the convenient means below to contact Aveda customer service.
| Phone | (800) 644-4831 |
| Web | https://www.aveda.com/customer-service-contact-us-page |
Aveda jobs
Aveda is the leading botanical hair and skin care brand with professional authority. Inspired by Ayurveda, we take a holistic approach to beauty with rituals and products that harness pure flower and plant essences to help you look and feel beautiful. The brand, founded by a hairdresser, features professionally developed products that are used by 9,000 salons and spas worldwide.
View current Aveda jobs
Headquarters
4000 Pheasant Ridge Dr
Blaine, MN 55449
(800) 644-4831
Returns
What is the return window?
Products purchased from Aveda.com must be returned in new or gently used condition and within 30 days from the date the order is delivered.
Do I need a receipt to return an item?
If you don't have a receipt for your return, don't worry! Aveda's customer service team can still help you out. However, without a receipt you will just get a store credit.
Are there any items that are non-returnable?
Products marked as final sale or non-returnable cannot be returned. Additionally, eGift cards, gift cards, promotional items, final sale items, or products not bought at Aveda.com can't be returned online.
How will I receive my refund?
For items returned within our returns policy, the purchase price will be refunded to the original form of payment. Refunds issued to a credit card, Aveda gift card, Alipay, or for orders placed through Instagram can take up to 7-10 business days to post to your account.
Can I return online purchases in-store?
You can return eligible items purchased online to select Aveda stores in the United States. This excludes locations like Nordstrom and Aveda Salons.
Editor's Take
You know what's fascinating about Aveda? Most people think it's just another beauty brand, but it's actually this whole philosophy wrapped up in gorgeous packaging. Founded back in 1978 by this Austrian hairdresser named Horst Rechelbacher, the company basically pioneered the whole "beauty meets environmental responsibility" thing-way before it was trendy.
And here's something cool: the entire brand was inspired by a trip to India where Horst discovered Ayurveda, and he literally formulated the first product (a clove shampoo) in his kitchen sink with help from Ayurvedic doctors. That's some serious garage-startup energy right there.
What really sets them apart is their commitment to being 100% vegan and cruelty-free. They were doing this decades before everyone else jumped on the bandwagon. Plus, they were the first beauty company to use 100% PCR resin in bottles and jars-basically, they're recycling plastic into their packaging, which is pretty genius.
The salon network is massive too. They work with about 9,000 salons and spas worldwide, so you're not just buying products-you're tapping into this whole ecosystem of trained professionals who know exactly how to use everything. It's like having a beauty consultant wherever you go.
But here's what I find most interesting: Estée Lauder bought them for $300 million back in 1997, yet they still operate pretty independently. So you get that big-company reliability with small-company soul. The products still smell incredible (seriously, that signature Aveda scent is unmistakable), and they're still pushing boundaries with plant-based formulas that actually work.