Azuna
Azuna creates natural, plant-powered odor eliminators using Australian tea tree oil that safely eliminate odors at the source for up to 90 days without harsh chemicals.
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Azuna · Jul 01
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Azuna · Jun 24
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Azuna · Jun 13
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Azuna · May 20
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Azuna · May 09
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Azuna · Apr 07
Azuna customer service
Use any of the convenient means below to contact Azuna customer service.
| Phone | (833) 692-9862 |
| Web | https://azunafresh.com/pages/contact |
| [email protected] |
Headquarters
651 Delaware Ave
Buffalo, NY 14202
(833) 692-9862
[email protected]
Returns
What is the return window?
You have up to 30 days from the date of purchase to return the product. To be eligible for a refund or exchange, you must first email within 30 days of the purchase date.
Do I need a receipt to return an item?
While not explicitly stated, to initiate a refund, please send a message using contact form, suggesting you need to contact them first rather than requiring a physical receipt.
Are there any items that are non-returnable?
Items must be returned in the original box, in unopened/like new condition. However, their FAQ mentions they offer a one-time, 30-day money-back guarantee. Opened it? No problem. Used it? indicating some flexibility.
How will I receive my refund?
If a replacement item is not available, we will issue a refund for the full purchase price to the same form of payment used to place the order.
Who pays for return shipping?
Buyer will be responsible for return shipping costs.
Editor's Take
Here's the thing about Azuna-they're basically doing what everyone wishes their air freshener would actually do. Instead of just covering up smells with more smells (which, let's be honest, sometimes makes things worse), they actually eliminate odors at the source using tea tree oil.
Meet Azuna, the world's most effective natural odor eliminator - from our family to yours. And that family angle isn't just marketing speak-this Buffalo, NY company was founded in 2018 by people who were genuinely frustrated with having to choose between a fresh-smelling home and exposing their kids and pets to harsh chemicals.
The science is pretty straightforward. The power of tea tree oil helps neutralize odors caused by microbes - eliminating bad smells and delivering cleaner, healthier air. Their gel products work through what they call a dual-action process, working continuously through a combination of evaporative diffusion and natural airflow, discreetly eliminating odors for up to ninety days.
What's kind of brilliant is how long-lasting everything is. Each ounce of gel covers approximately 100 square feet for 60 to 90 days. That means you'd need 12 ounces of gel to cover the average two-bedroom apartment (in America, that's 1,200 square feet). Our 24 ounce gel refill pouch covers 2,400 square feet-the average size of a single-family home. So you're not constantly replacing things.
They've got this whole range now-gels, sprays, wipes-but the bestselling Luxe Glass jars are where most people start. Our bestselling Luxe Glass jars are perfect for set-and-forget freshness for up to 90 days. You literally just open the jar, remove the seal, and forget about it.
The company's been growing pretty steadily. The brand recently was named in the prestigious 2024 Inc. 5000 list as one of the top companies that are building the future. They've even got partnerships with sports teams like the Buffalo Bills, New York Giants, Buffalo Sabres, and Texas A&M Athletics, which is kind of random but also makes sense when you think about locker room odors.
But here's what really sets them apart: Azuna is safe around pets, kids and babies (when used as directed). Approximately 95% of our formula consists of two all-natural ingredients: tea tree oil and water. In a world where most air fresheners are basically chemical cocktails, that's refreshing.