Backdrop

Online paint store offering curated premium paint colors, wallcoverings, and painting supplies with easy color sampling and direct-to-door delivery.

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Backdrop customer service

Backdrop customer service

Use any of the convenient means below to contact Backdrop customer service.

Phone (661) 579-0310
Email [email protected]
Backdrop jobs

Backdrop jobs

We believe choosing your backdrop should be easy and painting should be fun. The paint industry is deeply outdated. Backdrop is here to change that-we're making more than just paint.

View current Backdrop jobs
location

Headquarters

1700 South Santa Fe Avenue Suite 271
Los Angeles, CA 90021
(661) 579-0310
[email protected]

Returns

What is the return window?
When receiving rolls of Backdrop Wallcoverings, please take time to thoroughly inspect for any potential defects- reach out to us at [email protected] within 30 days to report any claims.

Do I need a receipt to return an item?
Returns for purchases must include a valid proof of purchase, such as a receipt.

Are there any items that are non-returnable?
Please note that all sample stickers and apparel are final sale and Backdrop will not accept any returns of such items. Made-to-order five gallon containers, such as those used for exterior Standard Finish paint, do not qualify for returns. Memo samples are final sale.

How will I receive my refund?
Refunds will be issued to the original form of payment (credit card, PayPal, etc.), unless otherwise noted.

How do I start a return online?
To request a return, please contact Backdrop at [email protected].

Editor's Take

So here's the thing about Backdrop-they're basically what happens when someone gets fed up with the paint aisle at Home Depot and decides to do something about it. This online paint store promises easy color sampling and all the painting supplies you need sent directly to you with fast, free shipping.

And honestly? They've kind of nailed it. Their curated selection of over 50 premium interior paint colors comes in a durable semi-matte Standard Finish that's low odor, low VOCs, and green certified. But what really sets them apart is how they've streamlined the whole mess of choosing paint colors.

The company provides premium 12"x12" adhesive swatches that are an exact color match, making the sampling process easy and mess-free. No more tiny paint chips that look nothing like the actual color on your wall. These are actual paint samples you can stick right where you're planning to paint.

The backstory's pretty interesting too. Founded in 2018 by a team that clearly understood the paint industry needed a serious shake-up, Backdrop got acquired by F. Schumacher & Co. in May 2021. That's the same F. Schumacher that's been doing high-end wallcoverings and fabrics since 1889, so they know a thing or two about making spaces beautiful.

What's really cool is their commitment to sustainability. Backdrop is a Climate Neutral Certified Company and they're committed to sustainability, with eco-friendly packaging and recyclable stainless steel paint cans. They also have a partnership with The International Rescue Committee, supporting families who have been displaced due to conflict and disaster with every can of paint they sell.

The reviews are pretty stellar too. People rave about how the paint goes on smoothly, covers well, and doesn't give you a headache from fumes. One customer noted they've used Farrow and Ball, Sherwin Williams, and Benjamin Moore paint and Backdrop was by far their favorite to paint with-it covered extremely well, didn't drip, didn't streak, was extremely smooth to paint with, dried quickly and didn't give them a headache like most paints with tons of fumes.

They've even done some pretty wild collaborations. Their Porsche Cars North America partnership brought four iconic Porsche paint colors to your home for the first time ever. Because apparently someone thought, "You know what my living room needs? The same paint as a 911 Turbo."