Baskin-Robbins

Baskin-Robbins is the world's largest chain of ice cream specialty shops, known for their 31 flavors concept and innovative frozen desserts, with over 7,800 locations globally.

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Baskin-Robbins customer service

Baskin-Robbins customer service

Use any of the convenient means below to contact Baskin-Robbins customer service.

Baskin-Robbins jobs

Baskin-Robbins jobs

At Baskin-Robbins, we know how important the work environment can be on a Team Member's happiness. Discover yay-worthy careers at Baskin-Robbins. Bring smiles, enjoy perks, and grow your skills in a fun, flavor-filled environment.

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location

Headquarters

130 Royall St Ste 500
Canton, MA 02021, United States
(800) 859-5339

Baskin-Robbins hours

Baskin-Robbins hours

Sunday 10:00am - 9:00pm
Monday 10:00am - 10:00pm
Tuesday 10:00am - 10:00pm
Wednesday 10:00am - 10:00pm
Thursday 10:00am - 10:00pm
Friday 10:00am - 10:00pm
Saturday 10:00am - 10:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Baskin-Robbins.

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Baskin-Robbins menu nutritional info

Baskin-Robbins nutritional info

Vanilla Ice Cream 170
Chocolate Ice Cream 170
Very Berry Strawberry 130
Jamoca (Coffee flavor) 140
Rainbow Sherbet 100

Click below to view nutrition facts for the entire Baskin-Robbins menu.

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Editor's Take

So here's the thing about Baskin-Robbins-it's basically the ice cream equivalent of that friend who always has something new to show you. Founded on the "31 flavors" concept (one for every day of the month), they've actually introduced more than 1,400 flavors since 1945. That's not just marketing fluff; that's serious flavor commitment.

What makes them different isn't just the sheer variety, though that's impressive. With over 7,800 locations worldwide, they've managed to stay relevant in an increasingly crowded dessert market by constantly innovating. And honestly? They kind of had to. Back when they started, Americans were pretty much stuck on vanilla, chocolate, and strawberry-even Howard Johnson couldn't shake people out of that rut.

The founders, Burt Baskin and Irv Robbins, were brothers-in-law who basically said "screw it" to conventional wisdom. Robbins opened his first store in 1945 selling 21 flavors, which was considered novel at the time. By today's standards, 21 flavors sounds quaint, but back then it was revolutionary.

Here's what's interesting about their business model: they're part of Inspire Brands, which gives them serious purchasing power and support. But they've also maintained that neighborhood ice cream shop feel. They were pioneers in the whole "fun décor" thing-pink and brown polka dots, clowns, and those little sampling spoons that every ice cream place uses now. Basically, they invented the modern ice cream shop experience.

The numbers tell a story too. They're ranked as the top ice cream franchise in the US by Entrepreneur magazine, with nearly 7,300 franchised shops in nearly 50 countries. That's not just American success-that's global ice cream domination.

But here's what really gets me: they're still innovating. They added vegan and non-dairy options in 2019, which shows they're paying attention to changing consumer preferences. And their seasonal flavors? They actually matter. They celebrate every month with a new flavor, keeping things fresh.

The franchise model works because ice cream is inherently local-people want their neighborhood spot. But the brand recognition and support system means franchisees aren't flying blind. Their training combines online courses with hands-on instruction, covering everything from product making to their "Signature Service".

What's kind of wild is how they've managed to stay relevant through decades of change. From the 1940s ice cream shop to today's app-based ordering and delivery partnerships, they've adapted without losing their core identity. That's harder than it sounds in the food business.