Benefit Cosmetics
Benefit Cosmetics is a prestige beauty brand known for innovative makeup, brow products, and beauty services. Founded in 1976 in San Francisco, they operate over 3,200 BrowBar locations worldwide and are the #1 brow brand globally.
Benefit Cosmetics customer service
Use any of the convenient means below to contact Benefit Cosmetics customer service.
| Phone | (833) 440-6689 |
| Web | https://www.benefitcosmetics.com/en-us/contact-us |
| [email protected] |
Benefit Cosmetics jobs
Benefit offers a fun workplace culture with tons of work perks from flexible hybrid work schedules to competitive saving plans, comprehensive health and wellness benefits to learning opportunities around the world. Employees get access to an employee gratis program, ensuring they never run low on their Benefit favorites. As part of LVMH, employees have access to international opportunities across 75 glamorous brands.
View current Benefit Cosmetics jobsHeadquarters
225 Bush Street 20th Floor
San Francisco, CA 94104
(415) 781-8153
[email protected]
Returns
What is the return window?
If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, minus shipping, handling, gift wrap, and other charges.
Are there any items that are non-returnable?
Naturally, we cannot take returns on overly used products or products not bought online at BenefitCosmetics.com.
How will I receive my refund?
Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited. Shipping and handling charges are not refundable.
How do I start a return online?
To return items to BenefitCosmetics.com, please follow these simple steps: Fill out the "Return form" enclosed in your original order and place it inside the return package. Pack and seal your return merchandise securely (in the original package, if you can!). Stick the return label provided to the outside of your return package. It's always a good idea to ship your return with a service that provides tracking and insurance to protect your package (we are not responsible for any packages lost in transit).
Benefit Cosmetics hours
| Sunday | 10:00am - 5:00pm |
| Monday | 10:00am - 6:00pm |
| Tuesday | 10:00am - 6:00pm |
| Wednesday | 10:00am - 6:00pm |
| Thursday | 10:00am - 6:00pm |
| Friday | 10:00am - 6:00pm |
| Saturday | 9:30am - 5:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Benefit Cosmetics.
Check my Benefit Cosmetics hoursEditor's Take
So here's the thing about Benefit Cosmetics - they've basically turned the beauty industry into one big party, and honestly? We're all invited.
Founded back in 1976 by twin sisters Jean and Jane Ford in San Francisco, Benefit started as a tiny boutique called The Face Place. But these weren't your typical entrepreneurs. The sisters literally flipped a coin to decide between opening a casserole cafe or a beauty boutique. Thank goodness it landed on beauty, because that coin toss gave us Benetint - you know, that rose-tinted lip and cheek stain that's sold over 10 million bottles and keeps going viral on TikTok.
What makes Benefit different is they never took themselves too seriously. While other prestige brands were all about science and molecules and clinical this-and-that, Benefit was over here naming products things like "They're Real!" and "BADgal BANG!" with packaging so whimsical you'd want to display it on your vanity. It's like they understood something fundamental: makeup should make you feel good, not intimidated.
And then there's the brow thing. Benefit basically invented the modern brow bar concept when they moved eyebrow waxing from some back room into the front window of their boutiques in 2003. Now they're the number one brow brand worldwide, operating more than 3,000 BrowBars across 50-plus countries. One Precisely My Brow Pencil sells somewhere in the world basically every few seconds. That's not nothing.
But it gets better. They're also crushing it in the mascara game - they're the top prestige mascara brand in the US, UK, and Canada. Their POREfessional primer? They were selling one every 12 seconds back in 2020. These aren't just products sitting on shelves - people are genuinely obsessed.
The brand got acquired by LVMH (yeah, the luxury conglomerate behind Louis Vuitton and Dior) back in 1999, which gave them the resources to scale globally while somehow keeping that indie, fun-loving spirit intact. It's kind of rare to see a brand grow that big without losing what made them special in the first place.
Notice how Benefit's whole vibe is about laughter being the best cosmetic? They actually mean it. Their corporate culture is apparently all about celebrating, no birthday goes un-toasted, and they genuinely seem to prioritize making work fun. When a beauty brand's tagline is basically "feeling good is always a good look," and they actually live by it, that authenticity shows up in everything they do.
The product names alone tell you everything. Gimme Brow. Hoola Bronzer. The POREfessional. They're cheeky, memorable, and they don't sound like they came from a corporate boardroom. Because at the end of the day, Benefit figured out that beauty doesn't have to be serious to be seriously good.