Best of Signs
Best of Signs is a leading e-commerce platform specializing in custom banners, signs, canopies, decals, and flags for businesses and individuals. They offer affordable, high-quality signage solutions with free professional design services and quick turnaround times.
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Best of Signs customer service
Use any of the convenient means below to contact Best of Signs customer service.
| Phone | (800) 971-2669 |
| Web | https://www.bestofsigns.com/contacts |
| Chat | Click to chat |
| [email protected] |
Headquarters
10 Treyburn Ct
Greer, SC 29650
(800) 971-2669
[email protected]
Returns
What is the return window?
Best of Signs accepts returns on eligible items within 3 days of delivery. This is a relatively short window, so you'll need to inspect your order promptly upon arrival. All returns must be reported within 48 hours according to some sources, so it's critical to check your items immediately.
Are there any items that are non-returnable?
Refunds or replacements for non-custom products are available only if the items are damaged in transit, defective, lost during shipping, or substantially different from the original order. The company will not issue refunds or accept returns due to color, depth or tone variations, as monitor displays can differ from printed results. Once your artwork has been approved and is in production, no changes can be made.
How will I receive my refund?
BestofSigns will send a replacement of the product, issue store credit, or issue a refund via the original payment method for the purchase value of the failed or broken product(s). Refunds will be issued within 48 hours if the online ticket is approved and will be processed and credited back to the original form of payment. Store credit is valid for a period of 180 days from the date of credit.
What if I received a damaged or incorrect item?
Best of Signs guarantees that orders will be delivered safely, but if damaged in transit, you can take product images along with shipping box images clearly showing the damage and package label, and upon review they will offer a refund, reshipment, or store credit. The company takes responsibility for manufacturing defects and shipping damage.
Who pays for return shipping?
The return policy information available does not specifically detail who pays for return shipping costs. However, if the shipping carrier loses your order, they will open an investigation and issue a reprint with priority shipping, which takes about 3-4 days. For damaged or defective items, the company appears to handle replacements at their expense.
Editor's Take
So here's the thing about Best of Signs-they're basically the online print shop you didn't know you needed until you're scrambling for a last-minute trade show banner or trying to make your small business look legit on a budget.
Founded in 2011, this e-commerce platform specializes in custom banners, signs, canopies, decals, and flags, and honestly? They've kind of nailed the sweet spot between quality and affordability. Free standard shipping kicks in at $99, which is pretty reasonable when you're ordering something like an 8-foot banner anyway.
What makes them stand out is the whole design-it-yourself vibe. Their website lets you create a customized banner in about 5 minutes, which is clutch if you're not a Photoshop wizard. But if you are totally lost? They offer free professional design services. Like, actually free. Not "free with a catch" free.
The product range is massive-we're talking vinyl banners starting at crazy-low prices, custom table covers for events, those feather flags you see outside car dealerships, magnetic signs, window decals, you name it. They're part of Group Bayport, which also owns BannerBuzz and several other custom product brands, so they've got serious manufacturing muscle behind them.
Now, let's talk real-world performance. Over 800 people have reviewed them on Trustpilot, and the consensus seems to be that when things go right, they go really right-fast turnaround, solid print quality, colors that pop. About 99.4% of customers report being happy, which is honestly impressive for custom printing where expectations can be all over the place.
The warranty situation is actually pretty generous though-180 days on all products, and if there's an error or transit damage, they'll replace or refund. That's a solid six months to make sure everything's kosher.
One thing that keeps coming up in reviews: their customer service team really does try to make things right when problems pop up. You'll find stories of people getting rush orders for memorial services or last-minute events, and the team pulling through. That kind of flexibility matters when you're in a bind.
Bottom line? Best of Signs works best for small businesses, event planners, real estate agents, and anyone who needs professional-looking signage without the professional price tag. Just maybe don't wait until the absolute last minute, read the proofs carefully, and you'll probably end up pretty happy with what shows up at your door.