Big 5 Sporting Goods
Big 5 Sporting Goods is one of America's leading sporting goods retailers with over 430 stores across 11 western states, offering name-brand athletic shoes, apparel, accessories, and outdoor equipment for team sports, fitness, camping, hunting, fishing, and more at competitive prices.
Big 5 Sporting Goods weekly ad
View the most recent Big 5 Sporting Goods ad to catch up on the latest specials, promotions and limited time offers.
Big 5 Sporting Goods customer service
Use any of the convenient means below to contact Big 5 Sporting Goods customer service.
| Phone | (800) 898-2994 |
| Web | https://www.big5sportinggoods.com/store/global/contact.jsp |
Big 5 Sporting Goods jobs
At Big 5 Sporting Goods exceptional bargains on merchandise are not the only opportunities we provide. Our diverse work environment offers a variety of opportunities for employment. Whether you are a career-minded professional looking for management opportunities, a sales or cashiering specialist looking for full time employment, or a student looking for an exciting part time job, Big 5 has an opportunity for you.
View current Big 5 Sporting Goods jobsHeadquarters
2525 E El Segundo Blvd
El Segundo, CA 90245
(310) 297-7706
Returns
What is the return window?
Big 5 Sporting Goods typically allows customers to return items within thirty days of the purchase date. Items must be in original, unworn, unopened, and saleable condition.
Do I need a receipt to return an item?
Proof of purchase is required for all refunds. A valid photo identification is requested for all returns and exchanges.
Are there any items that are non-returnable?
Firearms and ammunition are final sale and may not be returned. Certain categories of products - including bats, eyewear, air mattresses - are subject to more restrictive terms.
How will I receive my refund?
A refund will be issued in the same tender as the original purchase. Credit card purchases will be returned to the same credit card used to make the purchase.
Can I return online purchases in-store?
Items purchased online from Big 5 can be returned to any Big 5 store with the original packing slip, with the exception of Special Shipment items. If you are not satisfied with your online purchase, then you may return it in-person at any of our store locations or through the mail.
Big 5 Sporting Goods hours
| Sunday | 10:00am - 6:00pm |
| Monday | 9:00am - 9:00pm |
| Tuesday | 9:00am - 9:00pm |
| Wednesday | 9:00am - 9:00pm |
| Thursday | 9:00am - 9:00pm |
| Friday | 9:00am - 9:00pm |
| Saturday | 9:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Big 5 Sporting Goods.
Check my Big 5 Sporting Goods hoursEditor's Take
You know what's kind of fascinating about Big 5 Sporting Goods? It's basically the neighborhood sporting goods store that refuses to die in an era of mega-retailers and Amazon dominance. And honestly, there's something refreshing about that.
Founded way back in 1955, the name literally comes from the first five Army surplus stores they opened in California. Which is pretty straightforward, right? No fancy branding consultants there. But here's the thing - they've grown to over 430 stores across 11 western states, and they're doing it with a completely different playbook than the big-box competitors.
Their stores average around 11,000 square feet. That's tiny compared to the massive sporting goods warehouses you might be thinking of. But that's actually the point. Big 5 figured out they could squeeze into smaller malls and towns where the giants can't or won't go. It's like they found this perfect middle ground - big enough to have decent selection, small enough to be everywhere.
And the prices? That's where they really compete. While they carry name brands like Nike, adidas, and Coleman, they're known for aggressive pricing and weekly ads that people actually look for. The company even has a history of advertising on the back page of the Los Angeles Times - customers literally knew to flip there first.
What's interesting is their product mix. Sure, you've got your athletic shoes and team sports equipment, but they also go deep into camping, fishing, hunting, and outdoor recreation. In October 2025, the company was acquired by Worldwide Golf Group and Capitol Hill Group in a deal valued at $33.6 million, taking it private after years as a publicly traded company.
So basically, if you're in the western U.S. and need sporting goods without the overwhelming warehouse experience or the wait for shipping, Big 5 is probably closer than you think. They're not trying to be everything to everyone - just a solid, accessible option that's been getting people ready to play for 70 years.