Billini
Billini is a leading Australian women's fashion footwear and accessories brand established in 2009. The brand offers on-trend shoes, boots, sandals, heels, handbags, and accessories at accessible price points, with 41 standalone stores across Australia and over 500 international stockists.
Billini jobs
Billini is always looking for talented, motivated and hardworking talent to join their fast-growing team across Australia. If you are passionate about fashion retail, thrive in a creative team and are looking to further your career and personal development while working in a fun, collaborative environment - Billini is the company for you.
View current Billini jobsHeadquarters
21-23 Gerald Street
Marrickville NSW Australia 2204
[email protected]
Returns
What is the return window?
Billini offers a refund, exchange or credit note on all full price items and an exchange or credit note on all sale items within 30 days from the original purchase date, provided items meet their return conditions.
Are there any items that are non-returnable?
Earrings and items marked Warehouse Sale or Final Sale are not eligible for return unless deemed faulty. All purchases made at a Billini Outlet that were purchased on sale, labelled as a sample, or labelled as faulty are FINAL SALE and cannot be returned or exchanged.
How will I receive my refund?
Please allow up to 2 business days for processing. Once processed you will receive funds back to your original payment method within 5-7 business days depending on your financial institution. A $9.95 AUD fee will be deducted from your refund for the use of the return postage label provided.
Can I return online purchases in-store?
Purchases that have been made online may be returned or exchanged to any Billini store free of charge. Please note that refunds will not be processed in-store and will instead be processed by Head Office upon receipt.
Who pays for return shipping?
A $10 USD handling fee will be deducted from all refunds to cover the cost of the return shipping label (for US customers). For Australian customers, a $9.95 AUD fee will be deducted from refunds for the use of the return postage label.
Billini hours
| Sunday | 10:00am - 6:00pm |
| Monday | 10:00am - 6:00pm |
| Tuesday | 10:00am - 6:00pm |
| Wednesday | 10:00am - 6:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 6:00pm |
| Saturday | 10:00am - 6:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Billini.
Check my Billini hoursEditor's Take
So here's the thing about Billini - it's basically become that friend who always knows what shoes you need before you do. Started back in 2009, this Australian brand has kind of mastered the art of making runway-worthy footwear that doesn't require you to sell a kidney. And honestly? That's the sweet spot they've carved out.
What makes Billini interesting is how they've grown without losing their edge. They've got 41 standalone stores across Australia now, plus they're stocked in over 500 retailers worldwide. That's not accidental - it's because they figured out how to be quick to market with trends that actually matter. Their designers literally travel to fashion capitals, spot what's happening, and translate those looks into something you can actually afford and wear.
But here's where it gets good. They've built this really engaged online community, mainly on Instagram, where they're constantly answering questions and getting feedback. It's not just posting pretty pictures - they're showing shoes on actual feet, doing styling videos, running Q&As about what colors and styles people want. That kind of two-way conversation is rare in fashion retail, and it shows they're paying attention.
The range itself is pretty comprehensive. We're talking everything from statement heels and boots to everyday sandals and flats, plus they've expanded into accessories, handbags, and even eyewear through their Banbé line. The brand encompasses all things sexy, feminine and on-the-mark, and has fast become the destination for game-changing styles and cult status trends. They've also thought about practical stuff - like making boots with stretch microfibre or elasticized back panels for different calf sizes, and using wider lasts because they know Australian feet tend to run wider.
The business model is smart too. They're not trying to be luxury, but they're not going bargain basement either. It's that accessible price point that lets you experiment with trends without the commitment anxiety. Free shipping over $50, Afterpay available, and a pretty reasonable return policy (30 days for exchanges or refunds on full-price items).
What's kind of impressive is how they've maintained momentum. In an industry where fast fashion can mean disposable quality, Billini seems to have found a balance - trendy enough to stay relevant, but with enough core basics that you're not just buying throwaway pieces. They're clearly doing something right if influencers are wearing their stuff and they're expanding internationally while staying 100% Australian owned and operated.