Billy Reid
Billy Reid is an American luxury fashion brand known for 'lived-in luxury' clothing, offering designer menswear, womenswear, accessories and eyewear with Southern influence and impeccable craftsmanship.
Billy Reid customer service
Use any of the convenient means below to contact Billy Reid customer service.
| Phone | (877) 757-3934 |
| Web | https://www.billyreid.com/pages/contact-us |
| [email protected] |
Billy Reid jobs
Billy Reid, Inc. is continually seeking motivated, talented and dedicated individuals to fill key roles within its rapidly growing operations. Those interested in applying for employment at Billy Reid should view the listed openings below and submit résumés to the appropriate parties as listed on the job description PDF.
View current Billy Reid jobsHeadquarters
114 North Court Street
Florence, AL 35630
(256) 767-4692
[email protected]
Returns
What is the return window?
Full price items may be returned for a refund to the original form of payment or exchanged within thirty (30) days of purchase.
Do I need a receipt to return an item?
You can take a copy of your email receipt to any Billy Reid retail locations for returns and exchanges.
Are there any items that are non-returnable?
Billy Reid does not accept returns or exchanges on clothing purchased from any retailer other than Billy Reid. Items marked Final Sale or ending in $.50 are not eligible for return or exchange.
How will I receive my refund?
Full price items may be returned for a refund to the original form of payment or exchanged within thirty (30) days of purchase.
Can I return online purchases in-store?
Absolutely, please take a copy of your email receipt to any of our Billy Reid retail locations. Returns and exchanges are always complimentary and free of charge in stores.
Billy Reid hours
| Sunday | 12:00pm - 4:00pm |
| Monday | 11:00am - 6:00pm |
| Tuesday | 11:00am - 6:00pm |
| Wednesday | 11:00am - 6:00pm |
| Thursday | 11:00am - 6:00pm |
| Friday | 11:00am - 6:00pm |
| Saturday | 11:00am - 6:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Billy Reid.
Check my Billy Reid hoursEditor's Take
Billy Reid isn't just another fashion brand-it's basically the embodiment of "Southern gentleman meets modern sophistication." And honestly, that's not marketing fluff.
Billy Reid, the designer himself, started this whole thing back in 1964 (born June 13th, to be exact) and built what he calls "lived-in luxury" and "broken-in luxury" from his base in Florence, Alabama. The concept? "American luxury built to last." Simple enough, but the execution is where things get interesting.
Here's a stat that'll make you pause: Billy Reid is one of only four fashion designers-alongside Marc Jacobs, Tom Ford, and Michael Kors-who've won 3 or more CFDA Awards. That's not luck; that's consistent excellence in an industry where trends change faster than Alabama weather.
What sets Billy Reid apart is this weird balance between high-end craftsmanship and approachable Southern charm. The brand operates 12 directly owned stores, each with this distinctive atmosphere: well-worn chairs and carpets, antique chandeliers, mounted animals, and antique apothecary cabinets. It's like shopping in your cool uncle's study, if your uncle happened to have impeccable taste and a serious fabric obsession.
Reid himself puts it perfectly: "We're based in Alabama and work in New York; It's the balance of those two worlds that our aesthetic is about." And you can see it in everything-from the yellowhammer bird embroidery (Alabama's state bird) that became a brand symbol to the way they source materials from everywhere but never lose that Southern sensibility.
The business side is equally impressive. In 2024, Billy Reid acquired the direct-to-consumer arm of made-to-measure company Knot Standard, expanding their retail locations from 12 to 20 in the US, with former Knot Standard boutiques rebranded as Billy Reid Custom. That's smart growth-not just opening more stores, but adding services that make sense for their customer base.