Bioelements

Professional skincare brand creating personalized, clinical formulas for spa treatments and at-home use since 1991, known for their Custom Blending system and SkinReading assessments.

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Bioelements customer service

Use any of the convenient means below to contact Bioelements customer service.

location

Headquarters

4619 N Ravenswood Ave #202
Chicago, IL 60640
(800) 433-6650

Editor's Take

Here's the thing about Bioelements - they're not your typical skincare brand throwing around buzzwords and hoping something sticks. Founded by Barbara Salomone, one of the first-ever U.S. licensed estheticians and considered the Architect of the Modern Facial, this company has been quietly revolutionizing professional skincare since 1991. And honestly? That pedigree shows.

What makes them different is their "skin scientist" approach - they're creating personalized, clinical formulas for both spa use and at-home care. But here's where it gets interesting: every Bioelements facial features something called Custom Blending, which is basically their one-of-a-kind system to zero in on your biggest skin concerns based on their SkinReading assessment. It's like having a cosmetic chemist create something specifically for your skin that day.

The numbers are pretty compelling too. Their retail formulas have an extremely low return rate of just 0.37% - that's less than 1 percent - and with thousands of reviews, their products maintain an incredible 4.89 average star rating. Those aren't the kind of stats you see from companies just riding trends.

Their formulas are free of phthalates, mineral oil, petrolatum, parabens, benzoyl peroxide, fragrance and dyes, and they clinically test everything for safety and efficacy without testing on animals. So you're getting that clean beauty aspect without sacrificing the clinical effectiveness.

What's really smart about their approach is how they've positioned themselves. Still a family-owned business, they're dedicated to skin care professionals who rely on their spa products for results. But they've also made their products accessible for home use, so you can get that professional-grade experience without the spa price tag every time.

The brand has been picking up some serious recognition lately too. In 2024, they won Skin Inc's Reader's Choice for best mask with their hydroplunge product, and WellSpa 360's Reader's Choice for best body lotion/oil with their dewluxe for body. Plus, their peel breaker was featured in Elle as the "best exfoliator for acne prone skin" and radiance rescue earned praise in US Weekly for "helping with any pesky eye bags."