Birdies
Birdies is a female-founded footwear brand that creates stylish flats, loafers, and shoes that are secretly slippers on the inside. Founded in 2015, they combine luxury style with slipper-like comfort featuring their exclusive 7-layer comfort technology.
Birdies customer service
Use any of the convenient means below to contact Birdies customer service.
| Phone | (650) 800-6059 |
| Web | https://birdies.com/pages/contact-us |
| [email protected] |
Birdies jobs
As a female-founded company, Birdies is on a mission to empower, support, and lift up all women through the products we make and the women we serve. Backed by notable venture capital firms-including Norwest Ventures, Forerunner Ventures, and Slow Ventures-Birdies is a proud founding sponsor of Angel City Football Club, supporting women both on and off the field. Birdies is growing rapidly and looking for great people to join our flock!
View current Birdies jobsHeadquarters
1934 Union Street
San Francisco, CA 94123
(415) 263-9668
[email protected]
Returns
What is the return window?
For items that are not marked final sale, we will accept a return or exchange within 30 days of the purchase date. Once you receive a shipping label or Happy Returns barcode, follow the instructions in your return confirmation email to send your Birdies back to us within 14 days of initiating your return.
Are there any items that are non-returnable?
Please note that items marked final sale are not eligible for returns. These custom orders are final sale and cannot be returned or exchanged as they are made specially for you! Of course, if there is a defect or other issue with your customer order, please contact our support team for assistance.
How will I receive my refund?
We will issue a refund to the original form of payment soon after we receive your Birdies. Once your return is processed, Birdies aims to issue refunds within 24 hours. Please keep in mind that the appearance of the refund in your account may be subject to a few extra days, as this is contingent on the processing period stipulated by your bank.
Who pays for return shipping?
When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for FREE. If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
Editor's Take
So here's the thing about Birdies-they basically invented a category that shouldn't have needed inventing, but somehow absolutely did. Two moms, Bianca Gates and Marisa Sharkey, were hosting dinner parties back in 2015 and realized they had this weird gap in their shoe collection: nothing that looked good enough for guests but felt comfortable enough to actually wear while cooking, entertaining, and running around their homes. Slippers were frumpy. Flats were stiff. And taking off your heels meant basically admitting defeat.
What they came up with was kind of genius in its simplicity. They created shoes that look like luxury flats but feel like slippers on the inside-with actual structure and support, not just cushioning. Think seven layers of comfort technology (yes, they really engineered this thing) combined with styles that don't scream "I've given up." And the market response? Well, when Meghan Markle got photographed wearing a pair of Birdies in 2018 during a royal tour, the shoes sold out immediately and racked up a 30,000-person waiting list. That's not just celebrity endorsement luck-that's tapping into something women actually wanted.
The brand grew 300% year-over-year during the pandemic, which makes total sense when you think about it. Everyone was working from home, ditching uncomfortable shoes, but still wanted to look put-together on Zoom calls. Birdies hit that sweet spot. They've expanded beyond the original slipper-flat concept into sneakers, loafers, boots, and even heels-all with that same comfort-first philosophy. Prices range from about $85 to $195, positioning them as affordable luxury.
What's interesting is how they've built this thing. Started as pure direct-to-consumer, raised about $10 million in funding, opened a retail location in San Francisco (though it's since closed), and recently got acquired by KNS International in March 2025. They're also a certified B Corporation, which means they've committed to using business as a force for good-supporting women's initiatives, sponsoring Angel City Football Club, that kind of thing.
The shoes themselves have over 50,000 five-star reviews, and if you scroll through customer feedback, people genuinely seem obsessed. Teachers love them for standing all day. Office workers swear by them for commutes. And yeah, plenty of people just wear them as elevated house shoes, which was the original concept anyway. The Starling style is their bestseller-comes in regular and wide widths, tons of materials from velvet to suede to raffia.
But here's what really stands out: Birdies didn't just make comfortable shoes. They created this whole identity around the modern woman who's juggling a million things and refuses to sacrifice style for comfort or vice versa. It's aspirational but accessible. And in a footwear market dominated by athletic brands and traditional luxury, they carved out their own lane. Not bad for a company that started because two friends couldn't find decent shoes to wear while hosting dinner parties.