Birthdate Co.

Birthdate Co. specializes in crafting personalized astrology birthday candles and books based on customers' birth dates, making them ideal customized gifts for various occasions. Their product lineup includes unique birthdate candles, personalized birth chart books, custom zodiac pendants, and wish candles.

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Birthdate Co. customer service

Birthdate Co. customer service

Use any of the convenient means below to contact Birthdate Co. customer service.

Phone (800) 742-5877
Email [email protected]
location

Headquarters

PO Box 4668 #59392
New York, NY 10163
(800) 742-5877
[email protected]

Returns

What is the return window?
In the US, they can only take returns or exchanges for unburned candles still in their original state, but they want you to be happy with your order and ask you to reach out to [email protected] if you have any issues.

Are there any items that are non-returnable?
Pendants with engraving will not be accepted for returns, and returns and exchanges are to be sent back in their original packaging, with both the pendant and chain. Additionally, the Birthdate Book cannot be returned or exchanged since it's personalized to each individual.

What if I received a damaged or incorrect item?
If any of your items happen to arrive damaged, reach out to [email protected] with a photo, and they'll gladly send you a replacement.

How do I start a return online?
Email them at [email protected] to start an exchange. You'll need to provide your order information and details about the item you wish to return.

Who pays for return shipping?
Birthdate Co. covers the cost of return shipping for size exchanges within 30 days of purchase, and to initiate an exchange, contact them via email at [email protected].

Editor's Take

So here's the thing about Birthdate Co.-they've basically taken the whole astrology craze and turned it into something you can actually hold in your hands. And honestly? It's kind of genius.

The concept is pretty straightforward. They make personalized zodiac candles and books based on your specific birth date, which means there are literally 365 different candle variations. Not just 12 zodiac signs-365 unique fragrances, one for every single day of the year. That level of personalization is what sets them apart from the dozens of other astrology brands flooding Instagram feeds.

Their product lineup includes unique birthdate candles, personalized birth chart books, custom zodiac pendants, and wish candles, all designed to resonate with individual astrological signs. The candles themselves are made with coconut and soy wax blend, hand-poured in small batches in the USA, and each one comes with a personalized horoscope reading printed right on the label. It's like getting a mini astrology consultation wrapped up in a pretty glass jar you'll want to keep long after the wax burns down.

But the real star might be their Birthdate Book. We're talking about a 70-plus page, fabric-bound, gold foil-stamped hardcover that's completely customized to your exact birth chart. Not just your sun sign-your moon, rising, and all the planetary placements based on your specific birth time and location. With a focus on quality and personalization, Birthdate Co. has garnered over 15,000 five-star reviews, which suggests they're doing something right beyond just riding the astrology trend wave.

The company was founded by Ajay Mehta, who's also behind Therapy Notebooks and has a background in finance. He saw the gap in the market for astrology products that felt premium and truly personalized rather than mass-produced zodiac merch. The brand works with actual astrologers and master perfumers to develop the scents and readings, which adds a layer of legitimacy that's often missing in this space.

Pricing sits in that gift-worthy range-candles run around $40-50, books are closer to $100, and their jewelry pieces fall somewhere in between. It's definitely not impulse-buy territory, but for a personalized gift that shows you put actual thought into it? The price point makes sense. Plus, they've been featured in places like The Wall Street Journal, Cosmopolitan, and TODAY, so the mainstream media has definitely taken notice.

One thing worth noting-customer service seems to be a bit of a mixed bag based on reviews. Some people rave about quick responses and replacements, while others mention difficulty getting in touch. The customer service team is available during business hours, which are typically Monday through Friday, 9 AM to 5 PM Eastern Time, so don't expect weekend support.

The brand really leans into the whole "written in the stars" aesthetic, and if you're shopping for someone who checks their Co-Star app daily or knows their entire birth chart by heart, this is basically gift-giving gold. Even if you're skeptical about astrology, the products themselves are well-made enough to stand on their own merits as nice candles and beautifully designed books.