Blissy
Blissy is a premium silk pillowcase and beauty accessories brand specializing in 22-Momme 6A Grade mulberry silk products designed to improve hair, skin, and sleep quality.
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Blissy · May 05
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Blissy · Apr 03
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Blissy · Mar 11
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Blissy · Dec 20
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Blissy · Dec 02
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Blissy · Nov 29
Blissy customer service
Use any of the convenient means below to contact Blissy customer service.
| Phone | (888) 590-9670 |
| Web | https://blissy.com/pages/contact-us |
| [email protected] |
Headquarters
2140 N Hollywood Way #10639
Burbank CA 91505
(888) 590-9670
[email protected]
Returns
What is the return window?
All returned merchandise must be purchased from Blissy.com and returned within 60 days of date of purchase.
Do I need a receipt to return an item?
The returned package should include a copy of your receipt for the purchase of the returned product.
Are there any items that are non-returnable?
All orders must be returned in their original packaging to receive a full refund. Used items are not eligible for a full refund.
How will I receive my refund?
Once the returned merchandise is received a credit will be issued based on the original payment method. Once we receive the returned item at our facility, we'll process a refund to your original payment method.
Who pays for return shipping?
To return an item as a result of a Blissy error, please contact our customer support team by phone at (888) 590-9670 or by email at [email protected] to receive a merchandise return label. Please note we are unable to send merchandise return labels for international returns at this time.
Editor's Take
So here's the thing about Blissy-it's basically become the silk pillowcase that everyone's talking about, and honestly? There's a reason for that. This brand has positioned itself as "the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world," which sounds like marketing speak until you dig into what they're actually doing.
The company was founded in 2019 and has built its entire reputation around one core product: ultra premium 22-Momme 6A Grade silk pillowcases. But they've expanded into hair accessories, sleep masks, and other silk products. What sets them apart isn't just the silk quality-though that 22-Momme weight is legitimately premium stuff-it's how they've managed to make silk pillowcases feel accessible rather than intimidatingly fancy.
Here's what's interesting: All Blissy products are made from Ultra Premium 100% Pure Mulberry Silk using superior (6A) long fiber mulberry silk, with a thickness of 22 momme, and they enforce the strictest quality guidelines, including non-toxic dyes. That's not just marketing fluff-22 momme is genuinely high-quality silk that should last years with proper care.
The brand has racked up over 130,000 5-star reviews and managed to get their products into major retailers like Nordstrom and Macy's. They've also built a solid social media presence, particularly on Instagram where @blissybrand has 119K followers.
What I find refreshing is their straightforward approach to customer service. They offer a 60-day money back guarantee and seem to actually honor it, though some customer reviews suggest the return process can be a bit finicky about condition requirements. They offer free global shipping on all orders, with orders leaving their California warehouse within 1-3 business days, allowing 1-5 days for US orders and 1-2 weeks for international orders.
The price point sits in that sweet spot where it feels premium but not completely out of reach-though at around $70-80 for a single pillowcase, it's definitely an investment. But considering how long quality silk should last, and the fact that it's machine-washable, it's not unreasonable for what you're getting.