Bloomingdale's
Bloomingdale's is America's only nationwide, full-line, upscale department store offering designer clothing, accessories, home goods, and beauty products with locations across 13 states.
Bloomingdale's customer service
Use any of the convenient means below to contact Bloomingdale's customer service.
| Phone | (800) 777-0000 |
| Web | https://customerservice-bloomingdales.com |
| [email protected] |
Headquarters
59th Street and Lexington Avenue
New York City, NY
(212) 705-2424
Returns
What is the return window?
Bloomingdale's offers a 90-day return window for most items, providing ample time for customers to return purchases. You have 30 days from the purchase or shipment date for most items, though some sources indicate the longer 90-day period.
Do I need a receipt to return an item?
Bloomingdale's offers flexibility for returns without a receipt, subject to their return policy discretion. In such cases, you may be eligible for a refund or exchange based on the item's current selling price. Providing a valid, government-issued photo ID may be required.
Are there any items that are non-returnable?
Items marked as Final Sale cannot be returned or exchanged. This includes certain heavily discounted merchandise and items that have been customized or altered. Pre-Owned Luxury purchases from partners like myGemma or REBAG have a 14-day return window, and CHANEL merchandise falls under a 14-day return window.
How will I receive my refund?
Once the return is processed, you will receive a refund to your original form of payment or an exchange, based on your preference. Refunds typically take a few days to appear on your statement. Bloomingdale's provides options for refunds or exchanges, typically processed to the original form of payment.
Can I return online purchases in-store?
Decide whether to return the item in-store or by mail. For in-store returns, bring the item to the customer service desk. You can return your item by mail or to any local Bloomingdale's store in saleable condition.
Bloomingdale's hours
| Sunday | 12:00pm - 7:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 8:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Bloomingdale's.
Check my Bloomingdale's hoursEditor's Take
You know what's fascinating about Bloomingdale's? It's basically the department store that figured out how to stay relevant for over 150 years-and that's no small feat in retail.
Founded back in 1872 by the Bloomingdale brothers, this place has always been about more than just selling stuff. Like no other store in the world, Bloomingdale's elevates life to an artform. Because the way we dress, how we live, and how we move through our space and our day tells the story of us-and honestly, that's not just marketing speak. They've genuinely built their entire identity around this idea.
What sets them apart is their knack for mixing high-end luxury with accessibility. Sure, you'll find your Chanel and Gucci there, but they've also got emerging designers and exclusive collaborations you won't see anywhere else. Curated for the mosaic of nuances and experiences that make you who you are, our collections come from beloved fashion houses and little-known designers alike... filled with unexpected styles and elevated essentials.
The flagship store at 59th and Lex in Manhattan? It's basically a retail theater. Ten floors of everything from that famous Forty Carrots frozen yogurt (seriously, people make pilgrimages for this stuff) to personal shopping services that'll make you feel like you're living in a movie. And they've been smart about evolving-adding things like curbside pickup and expanding their online presence while keeping that distinctive Bloomie's personality intact.
But here's what's really interesting: they've managed to stay true to their "Like No Other Store in the World" tagline by constantly reinventing what that means. Whether it's their international expansion to Dubai, their outlet stores, or those smaller Bloomie's concept shops, they're always testing new ways to connect with customers.
The numbers speak for themselves too-37 department stores and an ever growing number of outlet stores in 13 states, plus that international presence. Not bad for a company that started selling hoop skirts in Lower Manhattan.