Bombas
Bombas is a comfort focused sock and apparel brand with a mission to help those in need. One purchased = one donated, always and forever.
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Bombas · Jun 22
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Bombas · Jun 21
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Bombas · Jun 15
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Bombas · Jun 14
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Bombas · Jun 09
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Bombas · Jun 07
Bombas customer service
Use any of the convenient means below to contact Bombas customer service.
| Phone | (800) 314-0980 |
| Web | https://bombas.com/contact-us |
| [email protected] |
Bombas jobs
So much of Bombas' success is because of our incredible team. Since day one, creating an inclusive, fun, and positive work environment has always been a top priority for us. We want our team to feel challenged, fulfilled, and happy - and we really go above and beyond to make that happen.
View current Bombas jobs
Headquarters
881 Broadway 2nd Floor
New York, NY 10003
(800) 314-0980
[email protected]
Returns
What is the return window?
You can get a refund within 30 days after purchase, or 60 days if your purchase was made during November-December. If it's been longer than that, you can still get a free exchange, replacement, or return for store credit.
Do I need a receipt to return an item?
It doesn't matter how many times you've worn your underwear, or how many holes you snagged in your t-shirt. You can return or exchange a Bombas in any condition. The company's Happiness Guarantee covers returns even without traditional receipt requirements.
Are there any items that are non-returnable?
No items are non-returnable under Bombas' Happiness Guarantee. You can return or exchange any Bombas product in any condition. Pinky toe promise.
How will I receive my refund?
Refunds will be issued to the original payment method for purchases returned within the refund period. Gift returns will receive store credit codes, and after the initial refund period, customers can receive replacement, exchange, or store credit.
Who pays for return shipping?
Bombas offers free returns and exchanges, and their Happiness Guarantee covers free returns even if you've tried an item out. The company provides prepaid return labels for customer convenience.
Editor's Take
Here's the thing about Bombas-they've basically cracked the code on making socks that don't suck. And I mean that literally.
The company launched back in 2013 when founders Randy Goldberg and David Heath discovered that socks are the most requested clothing item in homeless shelters. So they built their entire business model around this simple but powerful idea: one purchased equals one donated, always and forever.
But here's where it gets interesting. They didn't just slap together some basic socks and call it charity. They set out to make
The founders even appeared on Shark Tank in 2014 and landed a deal with Daymond John-$200,000 for 17.5% of the company. Not bad for a sock startup, right?
What really sets them apart is how they've expanded beyond just socks. They've introduced underwear and t-shirts-the #2 and #3 most requested clothing items at homeless shelters. It's like they're systematically working their way through the basics that people actually need.
And the numbers don't lie. YouTube ads are yielding more first-time orders than any other platform for them, which is pretty wild when you think about it. They've sold and donated millions of pairs, turning what could've been just another clothing brand into something that actually moves the needle on homelessness.
The whole operation runs on this idea that comfort shouldn't be a luxury-it should be accessible to everyone. Whether you're buying a $12 pair of socks or someone's receiving a donated pair at a shelter, you're getting the same quality product. That's not just good marketing; it's actually good business.