Boot Barn

Boot Barn is America's largest western and work wear retailer, offering an extensive selection of cowboy boots, work boots, western apparel, workwear, and western-inspired fashion across 475+ locations nationwide and online.

All Boot Barn newsletters
Boot Barn weekly ads

Boot Barn weekly ad

View the most recent Boot Barn ad to catch up on the latest specials, promotions and limited time offers.

View latest Boot Barn ad
Boot Barn customer service

Boot Barn customer service

Use any of the convenient means below to contact Boot Barn customer service.

Boot Barn jobs

Boot Barn jobs

What started out as one store in 1978 has since become the largest western and work wear retailer in the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear.

View current Boot Barn jobs
location

Headquarters

15345 Barranca Pkwy
Irvine, CA 92618
(888) 440-2668
[email protected]

Returns

What is the return window?
Boot Barn allows returns within 60 days after purchase. Items must be returned without any evidence of wear and must be returned with all its original tags.

Do I need a receipt to return an item?
If you don't have a receipt, you will be able to receive a store credit for the current selling price of the item. Thus, you cannot get cash back if you don't provide a receipt.

Can I return online purchases in-store?
Yes, you can avoid a $10 return shipping fee by returning your item to your local Boot Barn store. Our store associates will happily take care of you and help you find exactly what you're look for! Boot Barn is happy to offer in store return processing for online orders.

Who pays for return shipping?
A small return shipping fee of $10 will be deducted from your refund when a prepaid UPS return label is issued by Boot Barn. If it's defective or we made a mistake, the fee will be waived.

How will I receive my refund?
From the time your item has been received in our warehouse, please allow up to 3 business days for your return to be processed. As soon as your return is received and processed you will receive an email confirmation. If purchased from a store or event we can only refund the original form of payment, and only with the original sales receipt.

Boot Barn hours

Boot Barn hours

Sunday 10:00am - 7:00pm
Monday 9:00am - 9:00pm
Tuesday 9:00am - 9:00pm
Wednesday 9:00am - 9:00pm
Thursday 9:00am - 9:00pm
Friday 9:00am - 9:00pm
Saturday 9:00am - 9:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Boot Barn.

Check my Boot Barn hours

Editor's Take

So here's the thing about Boot Barn-it's basically become the Walmart of Western wear, but in the best way possible. Started in 1978 as a single storefront in Huntington Beach, California, this place has grown into something pretty remarkable. We're talking 475 locations spread across the country now.

What's kind of interesting is how they've managed to stay relevant. They're not just selling cowboy boots to actual cowboys anymore (though they definitely do that). Boot Barn has figured out how to appeal to everyone from construction workers needing steel-toed boots to suburban moms who want that western-inspired look for a concert. And honestly? That's smart business.

The selection is genuinely massive-over 8,000 styles of boots, jeans, shirts, hats, belts, jewelry and more. You've got your classic brands like Ariat, Wrangler, Carhartt, Justin, and Stetson all under one roof. But they've also developed their own private label brands, which is where the real margins are. Notice how every successful retailer does this now?

Here's what makes them different from your average shoe store: they actually know how to fit boots. Like, properly. Their staff can help you figure out sizing across different brands, which matters more than you'd think when you're dropping $200+ on a pair of boots. They've even got this Boot Finder tool online where you answer questions and it recommends styles.

The company's been publicly traded since 2014 (NYSE: BOOT), and they've been on an expansion tear. They're opening new stores constantly, which is kind of wild in an era when everyone's talking about retail apocalypse. But western wear and workwear? That's proven pretty recession-resistant.

One thing that's genuinely cool-they sponsor over 600 rodeos and local community events nationwide a year. They've also got this "Back On Air Movement" where they give up-and-coming country music artists 30-second national radio spots. It's marketing, sure, but it's also supporting the community that supports them.

Their e-commerce game has gotten strong too. Free shipping on orders over $75, same-day pickup available at stores, and they've integrated their online and in-store inventory pretty seamlessly. You can check if your size is available at your local store before you drive over, which saves everyone time.

The pricing sits in that sweet spot-not cheap enough to feel sketchy, not expensive enough to make you wince. And they run sales constantly. Like, constantly. There's always some promotion happening, whether it's BOGO deals on Wrangler jeans or percentage-off clearance items.

If there's a downside, it's that the stores can feel a bit overwhelming. There's just so much stuff. And the quality varies wildly depending on what brand you're buying. Their private label stuff is hit or miss-some items are solid, others feel like they won't survive a season.

But overall? Boot Barn has carved out this interesting niche where they're the go-to destination for anyone who needs western or work gear, whether you're an actual rancher or just someone who likes the aesthetic. They've made cowboy boots accessible to everyone, which is either democratizing fashion or diluting authenticity, depending on who you ask.