Brighton Collectibles
Brighton Collectibles is a family-owned accessories manufacturer and retailer specializing in handcrafted women's jewelry, handbags, shoes, and accessories. With over 50 years of experience and 180 retail stores worldwide, Brighton creates high-quality, timeless pieces featuring signature sterling silver-plated ornamentation.
Brighton Collectibles customer service
Use any of the convenient means below to contact Brighton Collectibles customer service.
| Phone | (800) 628-7687 |
| Web | https://www.brighton.com/pages/contact |
| [email protected] |
Brighton Collectibles jobs
Brighton is unique in many ways and is looking for talented people to join their team and be a part of the Brighton Difference. They offer career opportunities in stores, wholesale, and home office positions. Benefits include a generous employee discount (most Partners receive 50% off personal purchases), sick time for all permanent employees including part-time partners, and full-time partners are eligible for vacation pay, paid company holidays, 401K with company match, medical, dental, vision, and life insurance.
View current Brighton Collectibles jobsHeadquarters
14022 Nelson Ave
City of Industry, CA 91746
(626) 968-7408
[email protected]
Returns
What is the return window?
If you are not satisfied with your purchase, return it by mail or exchange it at a Brighton Collectibles store within 60 days for a refund in your original form of payment. Brighton accepts returns within 60 days of receiving your order.
Do I need a receipt to return an item?
While the official policy doesn't explicitly state receipt requirements, you will be asked to enter your order number and/or email to initiate your return, which serves as proof of purchase for online orders.
Are there any items that are non-returnable?
Brighton cannot accept returns on customized items, face masks, or gift cards (both digital and physical cards are not returnable).
How will I receive my refund?
There is a $5 processing fee on returns to original tender. No fees for exchanges or returns for store credit. Once your return is received, they issue your refund to your selected form of refund method (original form of payment or store credit).
Can I return online purchases in-store?
Yes, you can return purchases by mail or exchange them at a Brighton Collectibles store within 60 days.
Brighton Collectibles hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Brighton Collectibles.
Check my Brighton Collectibles hoursEditor's Take
So here's the thing about Brighton - it's kind of the anti-fast-fashion of the accessories world, and that matters more than you'd think.
For over 50 years, they've been creating high-quality, beautiful products, which in today's disposable culture feels almost radical. Started by a Los Angeles-based, family-owned company that began by crafting men's belts with dedication to detailed handwork, they've evolved into something much bigger while keeping that artisan soul intact.
What sets them apart? The company has grown over the years to become a women's accessory line with many types of products, yet their ownership and vision remain the same - each season, their diverse design team and craftsmen create new and modern versions of timeless accessories crafted in the unique Brighton manner, so women can continue to collect fashion-relevant pieces that can be treasured over time. Notice how they use the word "collect" - not just buy and toss. That's intentional.
The signature sterling silver-plated ornamentation on everything from handbags to jewelry creates this instantly recognizable aesthetic. You know a Brighton piece when you see one. And unlike a lot of brands that outsource everything, they actually have their own in-house design team and skilled artisans. In an era where everything feels mass-produced and soulless, that human touch shows.
With 180 retail stores worldwide, they've managed to scale without losing their identity. Walk into any Brighton store and you'll get what they call "girlfriend marketing" - basically treating customers the way you'd want your best friend to treat you. No hard sells, just genuine connection. They even offer complimentary gift wrap on all purchases, which sounds small but speaks volumes about the experience they're trying to create.
The product range has expanded way beyond those original belts - handbags, shoes, jewelry, charms for bracelets, even home accessories. But here's what's interesting: they've maintained quality standards even as they've grown. Sure, some manufacturing happens overseas (handbags in China, footwear in Brazil, Italy, and India), but the design vision stays firmly rooted in California.
And they're not just about selling pretty things. Brighton Gives Back is woven into their DNA - collecting shoes for Souls4Soles, donating handbags to women in need, raising millions for breast cancer research. It's the kind of corporate citizenship that actually feels authentic rather than performative.
The price point sits in that sweet spot where you're paying for quality without needing a second mortgage. You're investing in pieces designed to last, not trend-chase for a season then fall apart. In a world of disposable fashion, that's refreshingly old-school.