Burrow
Burrow makes modular furniture designed for modern living with tool-free assembly, performance fabrics, and endless configurations that arrive in days, not months.
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Burrow · Jun 22
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Burrow · Jun 21
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Burrow · Jun 15
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Burrow · Jun 14
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Burrow · Jun 08
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Burrow · Jun 07
Burrow weekly ad
View the most recent Burrow ad to catch up on the latest specials, promotions and limited time offers.
Burrow customer service
Use any of the convenient means below to contact Burrow customer service.
| Phone | (800) 555-1212 |
| Web | https://help.burrow.com/en-US |
| [email protected] |
Burrow jobs
Help us continue to reinvent the furniture industry and make life at home better for people every single day. We're hiring across multiple teams; take a look at our current openings to see if there's a role for you.
View current Burrow jobs
Headquarters
15 West 27th Street
New York, NY 10001
[email protected]
Returns
What is the return window?
The return process must be initiated within 30 calendar days of receipt for all products, with the sole exception of mattresses. The return process for mattresses must be initiated within 100 days of receipt.
Are there any items that are non-returnable?
Pillow Inserts must be returned un-opened and in the original form received. Unsealed inserts are not eligible for a refund. Throws must be returned in their original form, completely folded, tied with the original ribbon, and in their original polybag.
How will I receive my refund?
Once completed, our Customer Experience team will contact you directly within 24-48 hours with next steps. Burrow will either send a return shipping label or schedule a return pickup.
What if I received a damaged or incorrect item?
Photos clearly depicting the issue are required for any damaged or defective product returns or replacement requests. Without photos, Burrow reserves the right to assess a return shipping fee.
How do I start a return online?
Once completed, our Customer Experience team will contact you directly within 24-48 hours with next steps. Contact [email protected] to initiate the return process.
Burrow hours
| Sunday | 11:00am - 6:00pm |
| Monday | 11:00am - 6:00pm |
| Tuesday | 11:00am - 6:00pm |
| Wednesday | 11:00am - 6:00pm |
| Thursday | 11:00am - 6:00pm |
| Friday | 11:00am - 6:00pm |
| Saturday | 10:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Burrow.
Check my Burrow hours
Editor's Take
You know that feeling when you're trying to buy furniture and everything's either ridiculously expensive, takes forever to arrive, or requires a PhD in engineering to assemble? Yeah, Burrow gets it too. Founded because the founders were "frustrated by compromises between quality, affordability, and convenience," this isn't your typical furniture company.
What makes Burrow different is their obsession with modular design. Everything's "customizable sofas, sectionals, and storage with tool-free assembly, performance fabrics, and endless configurations." Basically, they took the Lego approach to furniture-pieces that actually fit together and make sense. Their "modular components arrive in cleverly packed, easy-to-assemble sections that fit through even the tightest spaces and grow with you."
And here's the kicker: you can "get your new furniture in as little as a week." Not months. Days. Unlike other furniture brands, they "keep inventory on hand thanks to our modular design-so your order is delivered in days, not months." That alone should make them furniture heroes.
The company's been making waves since 2016, founded by Stephen Kuhl and Kabeer Chopra, specializing in "creating modular, customizable designs for modern homes." They've got showrooms in major cities-New York's SoHo, Boston, Chicago, and LA-so you can actually sit on the stuff before buying it. Smart move.
But here's what really caught my attention: "From hidden storage to truly comfortable sleeper sofas, every detail solves a real problem." They're not just making pretty furniture; they're solving the annoying stuff that makes you want to throw your old couch out the window. Hidden chargers, performance fabrics that actually perform, cushions that don't turn into pancakes after a month.
The whole thing feels refreshingly honest. "We believe great design isn't just how it looks. It's how it works." Finally, someone said it.