Burt's Bees Baby
Burt's Bees Baby offers high-quality organic cotton clothing, bedding, and skincare products for babies and kids. Founded in 2012, they specialize in sustainable, GOTS-certified organic cotton products that are soft, durable, and affordable.
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Burt's Bees Baby · Jun 22
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Burt's Bees Baby · Jun 07
Burt's Bees Baby customer service
Use any of the convenient means below to contact Burt's Bees Baby customer service.
| Phone | (800) 849-7112 |
| Web | https://burtsbeesbaby.com/pages/contact |
| [email protected] |
Burt's Bees Baby jobs
We're a small, passionate team of worker bees who believe in the power of family, sustainability, and better, safer products for our little bees of the world. If you're ready to build your career, learn, grow, and create, you've come to the right place!
View current Burt's Bees Baby jobs
Headquarters
85 Mill Plain Road, Suite V2
Fairfield, CT 06824
Returns
What is the return window?
You can return items within 30 days from the original delivery date as noted on the delivery tracking. Returns must be postmarked within 30 days from the original delivery date.
Do I need a receipt to return an item?
All returns require pre-authorization and you'll need your order number and zip code to initiate the return process. You can start the return process online through their Happy Returns partnership.
Are there any items that are non-returnable?
Yes, Final Sale items, The Baby Bee Box, Baby Bee Bags, and gift cards cannot be returned. Some specialty products and giveaways may also have separate return conditions.
How will I receive my refund?
The company processes refunds but does not process exchanges. Items must be new, unworn, unwashed, free from debris including pet hair, and have original tags or packaging to qualify for a return.
Who pays for return shipping?
Returns are free when dropped off at Happy Returns locations. No packaging or label is required for drop-offs at Return Bar locations.
Editor's Take
There's something really refreshing about a brand that actually walks the talk when it comes to sustainability. Burt's Bees Baby launched back in 2012 with one simple mission: making organic cotton baby clothes accessible without breaking the bank. And honestly? They've pretty much nailed it.
What sets them apart isn't just the organic cotton thing-though that 100% GOTS-certified material is seriously soft. It's how they've managed to create this whole ecosystem around "the purest layer" philosophy. Every piece of clothing, from their famous pajamas to those tiny onesies, gets designed with this idea that babies deserve the gentlest possible start in life.
The numbers tell the story here. Since 2012, they've helped shift the entire industry toward more sustainable practices. Their organic cotton is grown without synthetic pesticides, fertilizers, or flame retardants-stuff that traditional cotton farming relies on heavily. Plus, their manufacturing process uses non-toxic, PVC-free, and heavy metal-free dyes.
But here's what really impressed me: they've figured out the pricing puzzle. Premium organic baby clothes usually cost a fortune, but Burt's Bees Baby somehow delivers that quality at surprisingly reasonable prices. Take their signature pajamas-they start around $12 and go up to maybe $25 for the fancier designs. That's honestly pretty amazing when you consider the competition.
The brand operates under Ayablu Inc. and has grown into this $7 million operation with about 42 employees. They're based in Fairfield, Connecticut, but their reach extends way beyond that through their online store and retail partnerships with places like Target and Amazon.
What's kind of cool is how they've built this whole community around their brand. They call their customers part of their "hive" and regularly feature real families on their social media. Their Instagram (@burtsbeesbaby) showcases actual babies wearing their clothes, not just staged product shots.
And speaking of products, their range has expanded way beyond basic baby clothes. They now offer everything from crib sheets and wearable blankets to skincare products. The Beekeeper wearable blanket has become particularly popular with parents looking for safe sleep solutions.
The company also takes their environmental responsibility seriously through various giveback initiatives. They donate products globally, volunteer for shore cleanups, and work on urban farms-basically trying to preserve those natural gifts that inspire their bee-themed branding.