Camping World

Camping World is America's largest retailer of RVs and related products and services, operating 200+ locations nationwide. Since 1966, they've provided recreational vehicles, RV parts and accessories, camping supplies, and comprehensive RV service and maintenance.

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Camping World weekly ads

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View the most recent Camping World ad to catch up on the latest specials, promotions and limited time offers.

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Camping World customer service

Camping World customer service

Use any of the convenient means below to contact Camping World customer service.

Camping World jobs

Camping World jobs

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966. We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers.

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location

Headquarters

2 Marriott Drive
Lincolnshire, IL 60069
(888) 626-7576
[email protected]

Returns

What is the return window?
You may return most unused items for a refund or exchange, minus shipping, within 90 days from the date of purchase unless noted below under exceptions and exclusions. Items that can be returned within 30 days if unopened and unused are: electronics, skateboards, bikes, software, bedding, canoes, tents, drones and kayaks.

Do I need a receipt to return an item?
Refunds are issued to the original form of payment unless returned in-store where some exclusions may apply. For retail purchases returned without a receipt, the refund will be issued as a store merchandise credit at the lowest price within the last 90 days. Proper ID will be required in the form of a valid, state-issued driver's license or state ID card. We reserve the right to limit or refuse returns without a receipt.

Are there any items that are non-returnable?
Non-returnable items include outboard motors, trolling motors, EPIRBs, boats, SPOT, life rafts, PLBs, Class B AIS, items with expiration dates, custom-made/cut or special-order items, rigging, generators, electronic charts, mattresses, flares, hazardous items, licenses and gift cards. Clearance and Outlet items are sold as is and cannot be returned at any time. Once an item is installed, we cannot accept a return or exchange.

How will I receive my refund?
For web orders returned in-store, please take the item in original packaging, along with the invoice to any Camping World retail locations for a refund or exchange. Shipping charges are non-refundable. Refunds for web orders issued in-store are able to be refunded to a GIFT CARD or MAILED CHECK ONLY; some exclusions may apply.

Can I return online purchases in-store?
For web orders returned in-store, please take the item in original packaging, along with the invoice to any Camping World retail locations for a refund or exchange. Yes, online purchases can be returned to any Camping World retail location.

Camping World hours

Camping World hours

Sunday 11:00am - 5:00pm
Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 7:00pm
Saturday 9:00am - 6:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Camping World.

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Editor's Take

So here's the thing about Camping World - it's basically the Walmart of the RV universe, but in the best possible way. Started back in 1966 in a Kentucky amusement park (yeah, really), this company has grown into something pretty massive. We're talking 200+ locations spread across America, which means you're probably not too far from one right now.

What makes them interesting is they're not just selling you a camper and waving goodbye. They've built this whole ecosystem around RV life. Need a new fifth wheel? They've got hundreds. Want to fix your busted awning? They've got service bays - like, over 1,900 of them. Looking for that weird adapter thingy that connects your propane to your grill? Yeah, they probably have three different versions of it.

And the scale is kind of wild when you think about it. They claim to be the world's largest supplier of RV parts and supplies, which tracks when you see how they've absorbed other brands over the years. They picked up Gander Mountain's outdoor stuff, they run Good Sam (that membership club your parents probably have), and they've even got their name on a stadium in Orlando.

But here's what's actually useful - they understand that RV ownership is complicated. You're not just buying a vehicle, you're buying a lifestyle that comes with a steep learning curve. So they've set up technical hotlines, they offer installation services, they'll finance your purchase, and they've got people who actually know the difference between a Class A and a Class C motorhome. That matters when you're dropping serious money on something with wheels and a bathroom.

The business model is pretty smart too. They're not just waiting for you to buy an RV every ten years. They want you coming back for parts, accessories, service appointments, and all those little upgrades that make RV life more comfortable. It's recurring revenue meets outdoor adventure, and it seems to work. They went public in 2016, raising $251 million, so clearly investors saw something there.

Now, like any massive retailer, experiences vary by location. Some stores are fantastic with knowledgeable staff who genuinely care about getting you on the road. Others... well, let's just say customer service can be hit or miss, which is pretty standard for a company this size. But they've tried to address that with things like Marcus Lemonis (the CEO from that CNBC show "The Profit") having a direct contact line for escalated issues. Whether that actually helps is debatable, but at least they're trying.

The inventory is legitimately impressive though. From pop-up campers that cost less than a used car to luxury motorhomes that rival small apartments in price, they've got range. And if you're into the whole outdoor lifestyle beyond just RVing - camping gear, fishing equipment, boating accessories - they've expanded into that territory too.

Bottom line? If you're serious about RVing or even just RV-curious, Camping World is kind of unavoidable. They've positioned themselves as the one-stop-shop for everything with wheels and a hitch, and with 200+ locations, they've got the infrastructure to back it up. Just do your homework, read reviews of your local store, and maybe join that Good Sam membership for the discounts. Because RV life isn't cheap, and every little bit helps.