CanvasPrints.com

CanvasPrints.com offers high-quality custom canvas prints and photo products, specializing in handmade canvas prints using 100% USA-sourced materials with a 100% satisfaction guarantee.

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CanvasPrints.com customer service

CanvasPrints.com customer service

Use any of the convenient means below to contact CanvasPrints.com customer service.

location

Headquarters

824 Locust St, Suite 100
Hendersonville, NC 28792
(855) 226-8279
[email protected]

Returns

What is the return window?
CanvasPrints.com guarantees their products are free from manufacturing defects for 90 days after purchase.

What if I received a damaged or incorrect item?
Their 100% money back guarantee covers any damage in shipping or defective parts on the canvas, and Customer Service will happily submit a replacement request or issue a refund for products displaying damage in transit or workmanship flaws. If you have a damaged product, email their customer service team at [email protected] with photos of the product and box, referencing your order number in the subject line.

Are there any items that are non-returnable?
Due to the efficiency of allowing customers to create and modify their own products, CanvasPrints.com is not responsible for reviewing, revising, or canceling orders once placed. If you decide to cancel your order after submission, contact Customer Service right away, though if any part has been produced there may be a 20% cancellation fee withheld from any refund.

Editor's Take

CanvasPrints.com started like most great American stories-in a garage back in 2019, with founder Maddison Lake determined to shake up the canvas printing world. And honestly? They've done exactly that.

What sets them apart isn't just the typical "we're different" marketing speak. They're literally the only volume canvas printing company in the United States running an array of Epson S60600L 60" Production Presses, cranking out up to 20,000 canvases daily. That's not a typo-twenty thousand. This massive capacity lets them offer bulk pricing to every customer, regardless of order size.

But here's where it gets interesting. Instead of folding during COVID like many startups, they doubled down, expanded their team, and eventually consolidated three facilities into one gorgeous location in North Carolina's Blue Ridge Mountains. The region's long history of attracting artisans shows in their work-every canvas is 100% handmade using materials sourced solely in the USA.

Their printing setup is pretty impressive: eco-solvent inks (environmentally friendly, by the way) paired with PrintFactory custom color calibration systems that hit 98% of the visible color gamut. Their custom cotton-blended canvas is known for having the highest in-class color density and Dmax, which basically means your photos pop with incredibly deep, sharp colors.

And they're not just about canvas anymore. Their new state-of-the-art facility has expanded into custom t-shirts, photo pillows, coffee mugs, puzzles, and more. Canvases up to 18" x 24" are even water-resistant, making cleanup easy with just a damp cloth.

They back everything with a 100% satisfaction guarantee, and offer next-day shipping nationwide plus free shipping on orders over $150. Not bad for a company that started in someone's garage just six years ago.