CarCovers.com
CarCovers.com specializes in custom-fit car covers, truck covers, SUV covers, and van covers with semi-custom fit guarantees and lifetime warranties for vehicle protection.
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CarCovers.com · Jan 31
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CarCovers.com · Jan 28
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CarCovers.com · Jan 26
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CarCovers.com · Jan 20
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CarCovers.com · Jan 15
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CarCovers.com · Jan 13
CarCovers.com customer service
Use any of the convenient means below to contact CarCovers.com customer service.
| Phone | (800) 385-3603 |
| Web | https://www.carcovers.com/contact-us |
| Chat | Click to chat |
Headquarters
3909 Outland Rd
Memphis, Tennessee 38118
(800) 385-3603
Returns
What is the return window?
CarCovers.com will accept return and exchange requests as long as they are made within 30 days of the date you receive your original purchase. Returns initiated 30 days after the date of receipt will be strictly denied.
Do I need a receipt to return an item?
You need to include your order number, reason for the return, whether the package has or has not been opened, and whether you are looking for a replacement or a refund. To complete a return request, simply utilize their contact form or contact them via phone.
Are there any items that are non-returnable?
Refunds processed beyond 60 days from the date of purchase will not be eligible for an electronic refund back to the original form of payment and will be subject to a minimum 20% restocking fee. Disposable covers do not include a warranty or return policy.
How will I receive my refund?
CarCovers.com will issue a refund when they have received confirmation from their warehouse that your original purchase has been received, and your refund will be issued to the credit card or PayPal account you used to make the purchase. It may take up to 14 business days to process your return and receive a refund.
Who pays for return shipping?
Free return shipping applies to incorrect covers received as part of their No-Hassle Sizing Guarantee, and they will cover the return or exchange shipping cost if the cover you receive is an incorrect size for your vehicle. Refused or undeliverable packages sent to the 48 contiguous states will be subject to a $19.28 Return to Sender fee as well as original shipping costs.
Editor's Take
So here's the thing about CarCovers.com-they're basically the go-to spot when you need to keep your ride looking fresh, whether it's parked in your garage or sitting outside getting hammered by the elements. With tens of thousands of satisfied customers and an average customer rating of 4.8 out of 5 stars, they've clearly figured out how to make car covers that actually work.
What sets them apart? Well, they're not just throwing generic covers at you and hoping for the best. All of their covers feature a guaranteed semi-custom fit for your specific vehicle, which is kind of a big deal when you think about it. Ever seen a car cover flapping around like a parachute in the wind? That's what happens when the fit is wrong, and it can actually scratch your paint instead of protecting it.
They've got semi-custom fit covers for cars, trucks, SUV, vans, jetskis, ATV/UTV, and golf carts from over 100 makes. And they're not messing around with the protection either-their Platinum Shield and Ultimate Shield covers are top-rated for snow protection, with the Platinum Shield offering maximum protection against harsh UV rays.
But here's where it gets interesting. If you use your cover in extreme environments, they recommend getting a cover with a stronger warranty, such as their Platinum Shield cover, which comes with a lifetime warranty. That's pretty confident, right? Though honestly, after reading some customer reviews, that warranty might come with more fine print than you'd expect.
The company's been around since 2012 and they're headquartered in Memphis, Tennessee. They offer free shipping and lifetime warranty on their guaranteed fit covers, which sounds great until you dig into what "lifetime warranty" actually means in practice.
What's really smart about their approach is the focus on breathability. All CarCovers.com covers are breathable, which prevents that nasty mold and mildew situation you get when moisture gets trapped. Adequate airflow and ventilation allow humidity to escape rather than accumulate, which prevents mold, mildew, and corrosion.
Now, let's be real about the customer service situation. You can chat with their car cover experts at 1-800-385-3603, and they offer live chat, call, or email options with many ways to contact their customer service team. But based on some recent reviews, your mileage may vary on how helpful they actually are when things go wrong.
The bottom line? CarCovers.com knows car covers, and they've built a solid business around making them fit right and protect well. Just make sure you understand exactly what you're getting with those warranties before you buy.