Careington International Corporation
Careington International Corporation is a leading provider of discount programs for health, wellness and lifestyle services, specializing in dental discount plans with over 200,000 provider access points nationwide. Founded in 1979, they offer affordable alternatives to traditional insurance for dental, vision, telemedicine, and prescription services.
Careington International Corporation customer service
Use any of the convenient means below to contact Careington International Corporation customer service.
| Phone | (800) 290-0523 |
| Web | https://www.careington.com/members/current |
| [email protected] |
Careington International Corporation jobs
Careington is a place where your personal best is valued and peak performance is the norm. They look for employees who will not be content with the status quo - who will continually explore new opportunities, propose new ideas and identify innovative ways to meet the diverse needs of their clients and customers.
View current Careington International Corporation jobsHeadquarters
7400 Gaylord Parkway
Frisco, TX 75034
(800) 441-0380
[email protected]
Returns
What is the return window?
You have the right to cancel within the first 30 days after receipt of membership materials (FL residents: your 30 days begin after the effective date) and receive a full refund, less the processing fee, if applicable. Careington will accept cancellation requests at any time and will stop collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a cancellation notice.
How will I receive my refund?
A full refund of the premium (not the processing fee) will be given if received within the first 30 days of acceptance. Customers being drafted monthly will usually not be billed after the notice if the cancellation is received prior to draft processing.
How do I start a return online?
Please send a cancellation letter and a request for refund with your name and member ID to Member Services, Careington International Corporation, P.O. Box 2568, Frisco, TX 75034 or fax to 888-335-7330. You may also submit cancellation requests by email: [email protected].
Can I return online purchases in-store?
Verbal cancellations are accepted over the phone. If you cancel within the first 30 days of joining, you'll receive a 100% refund less any nominal processing fees, no questions asked.
Editor's Take
So here's the thing about Careington that most people don't quite get at first - it's not insurance, but it's kind of become the secret weapon for millions of Americans trying to navigate the dental care maze. Founded more than 40 years ago, this Frisco-based company has basically built an empire on a simple premise: what if you could just... pay less for dental work without dealing with insurance companies?
The model's pretty straightforward. You pay a membership fee - think of it like a Costco card for your teeth - and boom, you get access to a provider network of over 200,000 dental access points. No claims to file, no waiting for reimbursements, no "your plan doesn't cover that" surprises. You just show up, flash your card, and pay the discounted rate right there. Careington Dental provides 15 million people with affordable dental care across the nation, which is kind of wild when you think about it.
But what really sets them apart is the breadth of what they've become. Started by two dentists in 1979, they've morphed into this whole ecosystem of discount programs - dental, vision, telemedicine, prescription drugs, even mental health services through their DialCare affiliate. It's like they looked at every gap in traditional health insurance and said, "Yeah, we can do something about that."
The savings are legit, too. Members typically save anywhere from 20% to 60% on most dental procedures, and there's no annual maximum like traditional insurance loves to slap on you. Need three crowns? A root canal? Braces for your kid? You can use the plan as many times as you want. And here's the kicker - you can use it immediately. No waiting periods, no "you've only been a member for three months so we won't cover major work yet."
Notice how they've positioned themselves in the employer benefits space? That's the real growth story here. Companies looking to offer something beyond basic insurance are bundling Careington plans as supplemental benefits. It's cheaper than traditional dental insurance, employees actually use it, and everyone walks away feeling like they got value.
The company's grown enough that they recently opened a second massive campus in Frisco to house their expanding call center and sales operations. As of May 2025, they've hit $75M in annual revenue with approximately 453 employees. Not bad for a discount plan that some people initially dismissed as "not real insurance."