Carhartt
Since 1889, Carhartt has been providing the highest quality workwear, outdoor apparel, and gear for hardworking people. The family-owned company manufactures durable clothing known for exceptional durability, comfort, and quality construction.
Carhartt customer service
Use any of the convenient means below to contact Carhartt customer service.
| Phone | (800) 833-3118 |
| Web | https://www.carhartt.com/contact-us |
| [email protected] |
Carhartt jobs
Wherever you are on your career journey, you happen to find yourself right here. And whether you're just getting started or looking to climb to that next level, we have full-time, part-time, and flexible opportunities everywhere from our retail stores to warehouses. Point is, there's a place for you at Carhartt, and we invite you to help us continue growing the Carhartt legacy and building a better world for all hardworking people.
View current Carhartt jobsHeadquarters
5750 Mercury Drive
Dearborn, MI 48126
(800) 833-3118
[email protected]
Returns
What is the return window?
Carhartt.com orders may be returned within 180 days of the original date of purchase. For a limited time, you get 180 days from date of purchase to try on, test out, and return for free if something's just not working for you.
Are there any items that are non-returnable?
Garments with alteration made in store by a Carhartt associate may not be returned or exchanged after the consumer signs off on the completed work. Factory store will not accept returns on items purchased on clearance as these sales are final.
How will I receive my refund?
All refunds will be credited in the method of payment you used on the original purchase. Usually within 3-5 business days after our distribution center receives your return. Refunds are credited back to the original method of payment.
Can I return online purchases in-store?
Consumers who make purchases on Carhartt.com may return items within 180 days of purchase by requesting their refund through the Carhartt return portal on Carhartt.com. Consumers may initiate this process, or the process can be completed in-store with the assistance of a store associate.
Who pays for return shipping?
You never have to pay to return your gear. Original shipping costs, if any, are unfortunately non-refundable.
Carhartt hours
| Sunday | 12:00pm - 5:00pm |
| Monday | 10:00am - 7:00pm |
| Tuesday | 10:00am - 7:00pm |
| Wednesday | 10:00am - 7:00pm |
| Thursday | 10:00am - 7:00pm |
| Friday | 10:00am - 7:00pm |
| Saturday | 10:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Carhartt.
Check my Carhartt hoursEditor's Take
You know what's kind of wild? Carhartt's been around since 1889-that's over 130 years of making work clothes. And they're still family-owned. In an era where basically everything gets bought out by some massive conglomerate, that's actually pretty remarkable.
Here's the thing about Carhartt: they started making overalls for railroad workers in Detroit, and now you'll see their gear on construction sites, farms, oil rigs, and-here's where it gets interesting-on college campuses and city streets. The brand somehow managed to become both authentic workwear and a fashion statement without really trying to be either. It's like they just kept doing their thing, and the world caught up.
The numbers tell part of the story. Back in 1990, they were pulling in $92 million in sales. By 2013, that jumped to around $600 million. They went from selling 2 million jackets a year in the early '90s to becoming a cultural icon. But what's fascinating is how they got there-not through flashy marketing campaigns, but by making stuff that genuinely lasts.
Their jackets are made from 12-ounce cotton canvas with triple-stitched seams. That's not marketing speak; that's just how they build them. The company manufactures products at facilities in Kentucky and Tennessee, and their headquarters sits in Dearborn, Michigan-right across from Ford's global headquarters, which feels somehow appropriate for a brand built on American labor.
Notice how Carhartt doesn't really chase trends? They offer flame-resistant clothing for workers in dangerous conditions, Rain Defender and Storm Defender technologies for weather protection, and Force gear for temperature regulation. These aren't gimmicks-they're solutions to actual problems that hardworking people face every day.
And then there's the Carhartt Reworked program, where you can trade in your old gear at company stores for gift cards. They'll either repair it or repurpose it, keeping stuff out of landfills. It's basically the opposite of planned obsolescence.
The brand's expanded beyond just men's workwear too. They launched a women's line in 2007, and now they make gear for kids. But they haven't diluted what makes Carhartt, well, Carhartt. The clothes are still cut generously-designed for people who actually work, not for runway models.
What really sets them apart is this commitment thing they have. If your Carhartt gear fails because of a manufacturing defect, they'll repair or replace it. They even sell DIY repair kits with buttons, zipper sliders, and fabric patches so you can fix your own gear. That's a company that actually wants their products to last forever.
So yeah, Carhartt's not trying to be the cheapest option, and they're not chasing fast fashion. They're just making durable clothing for people who need it to hold up under real conditions. And somehow, that straightforward approach has kept them relevant for over a century.