Checks Superstore
Online retailer specializing in personal and business checks with extensive design options and security features at competitive prices.
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Checks Superstore · Jul 07
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Checks Superstore · Jun 16
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Checks Superstore · Jun 02
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Checks Superstore · May 19
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Checks Superstore · May 05
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Checks Superstore · Apr 21
Checks Superstore customer service
Use any of the convenient means below to contact Checks Superstore customer service.
| Phone | (800) 666-2719 |
| Web | https://www.checks-superstore.com/contactus.aspx |
| [email protected] |
Headquarters
PO Box 351170
New Braunfels, TX 78131
(800) 666-2719
[email protected]
Returns
What is the return window?
Checks Superstore offers refunds only for quality issues or if they made a mistake with bank account information within the first 30 days after purchase.
Are there any items that are non-returnable?
Due to their focus on offering great savings on bank checks, they can only provide refunds for quality issues or errors they made with bank account information. Regular returns for other reasons are not accepted.
How will I receive my refund?
Refunds are processed back to the original form of payment used for the purchase.
What if I received a damaged or incorrect item?
If there are quality issues or if Checks Superstore made a mistake with the bank account information, they will provide a refund within the first 30 days after purchase.
Editor's Take
So here's the thing about Checks Superstore-it's basically what happens when someone realizes banks are charging way too much for something as simple as checks. They claim you can save up to 75% compared to what your local bank charges, which honestly makes sense when you think about it. Banks aren't exactly known for their competitive pricing on accessories.
The company operates as an online check retailer with a vast selection of bank checks designed with customers in mind. What's interesting is they've been around for over 20 years, and their parent company actually started way back in 1922-so despite being an online operation, there's some serious old-school printing expertise behind the scenes.
The selection is pretty impressive. They offer 78 styles of manual business checks across 6 categories, plus 7 types of computer checks in 5 categories. And it's not just basic stuff-whether you want Star Wars themed checks, Disney Princess designs, or something with the American flag, they've got options. Love Hello Kitty? They have checks for that too.
But here's where it gets practical: they include serious security features like FraudArmor™ Check Protection, hologram foil bars, heat reactive ink, and up to 25 additional security features on their high-security checks. That's actually pretty smart, considering check fraud is still a real problem.
The customer experience seems mixed, though. With over 1,900 customer reviews on Trustpilot, you get the full spectrum. Customer service is available by email, fax, or toll-free phone from 7am to 9pm CT, Monday through Friday, with an estimated 24-hour response time on weekdays. Some customers love the quick delivery and quality, while others complain about website usability and reordering difficulties.
Pricing starts around $14 for personal checks (100 duplicates) and $31.99 for business checks (252 basic checks), plus there's a $9 handling fee on every order. Sign up for their email list and you can get 20% off your first order, which definitely helps offset that handling fee.
The company keeps costs down by operating efficiently online, but that efficiency comes with trade-offs. Their computer systems automatically route orders for immediate production, which means you can't make changes or cancel once you've submitted. It's fast, but not flexible.