Hello Eater,
We are so thankful for our Chick-fil-A One® Members, like you. Keeping our Members in the loop on all things Chick-fil-A is one of our top priorities. Effective March 2 3, 2026, we made some important updates to our Chick-fil-A One® Terms and Conditions, Chick-fil-A’s Terms and Conditions of Use, and Privacy Policy to reflect new state requirements.
While reading legal documents isn’t as enjoyable as eating a Chick-fil-A® Chicken Sandwich, please take a few minutes to review our updated Terms and Conditions and Privacy Policy if you haven’t already so you know what to expect.
The updates include the minimum age to participate in the Chick-fil-A One® membership program shifting to 18 years of age (from the previous minimum of 13 years of age). To continue enjoying all the benefits of the Chick-fil-A One® membership program, you'll have to review and accept these new Chick-fil-A One® Terms and Conditions and Chick-fil-A Terms and Conditions of Use, confirm you are 18 years of age or older, and acknowledge receipt of the Privacy Policy updates when prompted next time you open the Chick-fil-A App or when you log in online.
If you are under 18 years of age or decide not to accept the recent updates to our Terms and Conditions and Privacy Policy, you’ll no longer be eligible to use your Chick-fil-A One® membership, including any existing unredeemed points, rewards, or loaded funds. If you wish to delete your Chick-fil-A One account, but still have unused funds, points, and/or rewards, you may contact CARES to receive a digital gift card for any outstanding funds that remain on the account. You may also be eligible to receive a Be Our Guest card for certain rewards.
To stay enrolled and continue to receive all the benefits of your Chick-fil-A One® membership, review and accept these changes when prompted in the Chick-fil-A App or online.
Thank you for your loyalty. We look forward to serving you soon!
Your friends at Chick-fil-A
