Chippewa Boots

Chippewa Boots is an American manufacturer of premium work and outdoor boots, founded in 1901 in Chippewa Falls, Wisconsin. Known for quality craftsmanship and durability, they produce logger boots, work boots, snake boots, and safety footwear for demanding conditions.

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Chippewa Boots customer service

Chippewa Boots customer service

Use any of the convenient means below to contact Chippewa Boots customer service.

location

Headquarters

River Street
Chippewa Falls, WI 54729
(800) 548-1021
[email protected]

Returns

What is the return window?
If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, less shipping and restocking fee of $6.95.

Do I need a receipt to return an item?
The item must be returned in new condition, in original boxes, and with all paperwork to ensure full credit. For your convenience, we will include the return/exchange form with your confirmation of shipment email. You must include the return form (Acrobat PDF).

Are there any items that are non-returnable?
Once you have decided to keep your new boots and begin to wear them, they are no longer eligible for a return merely due to fair wear and tear. If, however, you believe your boots are not holding up due to a manufacturing defect, please email customer service at: Chippewa Boots Customer Service.

How will I receive my refund?
You can expect a refund in the same form of payment originally used for purchase within 10-15 days of our receiving your returned product. Note: Credit cards are refunded immediately when the credit is approved. Debit card refunds take a little longer…as long as 10-15 days after the credit is issued before the funds appear in your bank account.

What if I received a damaged or incorrect item?
If there is extensive damage to an item upon delivery, please contact a customer service representative immediately at 800-550-7327 or e-mail us at Chippewa Customer Service.

Editor's Take

There's something kind of timeless about a boot company that's been around since 1901. Chippewa Boots isn't trying to reinvent the wheel here-they're just making work boots the way they've always made them, with a few modern tweaks thrown in because, well, technology exists now.

In 1901, in a small factory on River Street in downtown Chippewa Falls, Wisconsin, a legacy was born-one grounded in grit, craftsmanship, and the relentless spirit of hardworking blue-collar men and women. Chippewa Boots was built for those who built America-loggers, railroad workers, engineers, and laborers who put in long days and demanded gear that could keep up. From the timber camps of the Northwoods to the construction sites of growing cities, Chippewa Boots earned its reputation by standing up to the harshest conditions and the toughest jobs.

But here's where it gets interesting. When the U.S. military needed rugged, reliable footwear during both World Wars, they called on Chippewa. When Cold War pilots flew high-altitude missions in frigid skies, Chippewa's boots kept them warm and focused. And get this-they developed the high-altitude flight boot worn by CIA pilots of the U-2 Spy Plane. So yeah, these aren't just your average construction boots.

The company's also credited with some pretty significant innovations. In the 1970s, the brand redefined comfort and utility by introducing the first work boot with a padded collar-proving innovation could still be tough as nails. Notice how that one feature is basically standard now? That was them. They also innovated work boots, including the Engineer style boot, which it is credited with inventing.

Today, Chippewa makes everything from logger boots (their specialty, really) to snake boots to steel-toe work boots. Chippewa creates high-quality products from premium leather and employs essential safety features. Their boots meet or exceed ASTM safety standards, which matters when you're talking about protecting feet from heavy objects or electrical hazards.

In 1984, it was acquired by Justin Brands, which was in turn acquired by Berkshire Hathaway in August 2000. So basically, Warren Buffett owns them now. That's not nothing-it means they've got the backing and resources of one of the world's largest conglomerates, but they've managed to keep that heritage feel intact.

The boots themselves? They're built with Goodyear welt construction, full-grain leather, and Vibram soles. Some styles are still assembled in the USA, though like most boot companies these days, they use global parts. The newest Super Logger is the latest evolution of one of the most trusted work boots in America-and it's now proudly assembled in the USA with global parts. Designed for relentless performance and built with over a century of craftsmanship, the Super Logger represents the pinnacle of durability, comfort, and protection.

What's cool is they haven't abandoned their roots. They still make boots for loggers working uneven terrain, construction workers needing steel toes, and outdoor enthusiasts who need waterproof protection. The company understands that when someone's spending 10-12 hours a day on their feet, comfort isn't a luxury-it's a requirement.

In a world where so many "heritage" brands are just slapping vintage logos on cheaply made products, Chippewa seems to actually care about making boots that last. They're not the cheapest option out there, but they're not trying to be. They're trying to be the boots you buy once and wear for years.