Chirp
Chirp specializes in innovative back pain relief products, particularly their signature Chirp Wheel designed to fit perfectly between shoulder blades for targeted muscle relief and spinal decompression.
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Chirp · Jun 15
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Chirp · Jun 10
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Chirp · Jun 09
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Chirp · Jun 05
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Chirp · May 23
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Chirp · May 21
Chirp customer service
Use any of the convenient means below to contact Chirp customer service.
| Phone | (855) 440-0110 |
| Web | https://gochirp.com/pages/contact-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
3900 N Traverse Mountain Blvd Suite 300
Lehi, Utah 84043
(855) 440-0110
[email protected]
Returns
What is the return window?
Products purchased directly from Chirp may be returned within 30 days of the date of receipt of goods for a refund. Returns after this period will NOT be accepted.
Do I need a receipt to return an item?
To qualify for a complete refund, your return shipment must include the original invoice and arrive at the Chirp office within the 60-day return window.
Are there any items that are non-returnable?
Items marked final sale, refurbished or "open box" products cannot be returned or exchanged.
How will I receive my refund?
Chirp will credit your original form of payment you used to make the original purchase and any applicable taxes (excluding shipping and handling charges unless otherwise specified). After we issue the refund, please allow up to 10 business days for it to reflect in your original method of payment.
Who pays for return shipping?
We do not cover or reimburse the shipping cost for the return.
Editor's Take
So here's the thing about Chirp-they've basically taken the whole "back pain relief" game and flipped it on its head. With over a million products sold worldwide, they're not just another wellness company throwing around buzzwords.
The story's pretty interesting, actually. They started in the yoga market and quickly found that most customers loved the wheels for back pain relief. After discovering a compression sensitive mat material, they transitioned their focus from yoga to back pain. Since then they've helped over 100,000 customers relieve their daily aches and pains. That pivot? Pure genius.
What makes them different is this whole wheel concept. The Chirp Wheel is designed to fit perfectly between your shoulder blades, giving you relief right where it aches. The 3 different sizes provide you with 3 levels of insanely relaxing pressure. It's not rocket science, but sometimes the simplest ideas work best.
And they're not just winging it here. Doctors, PTs, and professionals everywhere love Chirp products. When you've got actual medical professionals backing your stuff, that says something. Plus, most Chirp products are HSA/FSA approved, which means your insurance might actually help pay for feeling better.
The company's been through some interesting changes too. Recently the name of their company has changed from Plexus Wheel to Chirp. We're looking ahead. We're developing more products than just the Plexus Wheel and needed a brand that could encompass all types of pain relief. Smart move-gives them room to grow beyond just wheels.
But here's what I really appreciate: they're not trying to replace your chiropractor or physical therapist. It's back pain relief that doesn't take a chiropractor. They're positioning themselves as the thing you use at home, between visits, to keep yourself feeling good. That's honest marketing right there.