ChurchSource

ChurchSource is a Christian publishing resource company founded in 1992 that serves over 100,000 church customers by providing Bibles, books, Bible studies, and ministry resources. Backed by Zondervan and Thomas Nelson, they specialize in bulk orders and customized products for pastors and church leaders.

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ChurchSource customer service

ChurchSource customer service

Use any of the convenient means below to contact ChurchSource customer service.

Phone (800) 727-3480
Web https://www.churchsource.com
location

Headquarters

3900 Sparks Dr SE
Grand Rapids, MI 49546
(800) 727-3480

Returns

What is the return window?
You may return your items within 30 days of purchase for a full refund if they are in their original unopened condition.

Are there any items that are non-returnable?
Customers may return any book in its original condition, any unopened media (music CD, DVD, VHS tape, video game, or software), and any other merchandise that's in new and unused condition including apparel and gift items for a full refund of the purchase price. Items must be unopened or in original condition to be eligible for return.

Who pays for return shipping?
The cost to return the item will be the customer's responsibility.

How do I start a return online?
Visit ChurchSource's return page for the return address and instructions on how to send your items back. You can contact customer service at (800) 727-3480 or [email protected] for return instructions.

Editor's Take

So here's the thing about ChurchSource-it's basically been the quiet workhorse of Christian publishing for over three decades, and most people outside church leadership circles have probably never heard of it. But if you're a pastor or run a small group, chances are you've at least browsed their catalog.

Founded in 1992, ChurchSource exists to meet the needs of pastors and church leaders by connecting them to God-honoring resources, and in 2015, they added the Biblica low-cost Bible line to the resources they offer. What makes them different from, say, just ordering from Amazon? Well, they're backed by two publishing giants-Zondervan and Thomas Nelson-which means they've got access to pretty much every major Christian author you can think of. Max Lucado, Sarah Young, all the heavy hitters.

The business model is interesting. They serve over 100,000 church customers, which is a staggering number when you think about it. They're not really going after individual consumers (though you can buy from them). Instead, they focus on bulk orders-think 50 Bibles for a confirmation class or 200 study guides for a church-wide campaign. And they offer discounts that actually matter when you're buying in those quantities. We're talking 30% off plus additional bulk pricing on certain products.

One thing that's genuinely useful: they offer customized Bibles. Want your church's logo embossed on 100 leather-bound Bibles for your leadership team? They can do that. It's the kind of service that makes sense for their target market but would be total overkill for someone just wanting a personal study Bible.

They've also got a rewards program where you earn points on purchases, which is pretty standard loyalty program stuff. Sign up for their email list and you might snag a 15% off code, sometimes even 40% on select items for first-time customers.

What's kind of fascinating is how they've positioned themselves as more than just a bookstore. They send out millions of catalogs and emails every year, host webcasts with big-name authors, and really try to be a resource hub rather than just a transaction point. Whether that's valuable or just noise probably depends on how plugged into the Christian publishing world you want to be.

Bottom line? If you're running a church or ministry and need resources in bulk, ChurchSource is probably worth checking out for the pricing alone. Just maybe don't order something you need next week, and keep that customer service number handy.