Claire's
Claire's is a global brand powerhouse for self-expression, creating exclusive, curated and fun fashionable jewelry and accessories, and offering world-leading piercing services. Since 1974, Claire's has been the fun fashion destination for jewelry, cosmetics, accessories and ear piercing for tweens, teens and young girls.
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Claire's · Jun 19
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Claire's · Jun 16
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Claire's · Jun 09
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Claire's · Jun 08
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Claire's · Jun 05
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Claire's · Jun 02
Claire's customer service
Use any of the convenient means below to contact Claire's customer service.
| Phone | (800) 252-4737 |
| Web | https://www.claires.com/us/help-center |
| [email protected] |
Headquarters
2400 West Central Road
Hoffman Estates, IL 60192
(800) 252-4737
[email protected]
Returns
What is the return window?
Claire's will gladly accept returns and exchanges in stores within 60 days of purchase with original receipt, tags and packaging. Gifts must be returned within 90 days of receipt and include the appropriate gift receipt.
Are there any items that are non-returnable?
In interest of hygiene and for your protection Claire's does not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose. The following items cannot be exchanged or returned: cosmetics (if seal is broken), blind bags (if opened), clothing or footwear from which the tags have been removed.
How will I receive my refund?
Claire's will credit the original payment method used to place your Order. If you used PayPal or Klarna to make your purchase, a full store credit will be made to Claire's Gift Card.
Editor's Take
Walk into any mall in America and you'll probably spot that familiar purple storefront with its glittery window displays. Claire's has been doing the same thing since 1961, and honestly? They've kind of perfected it.
Here's the thing about Claire's - it's not trying to be anything other than what it is. A place where an 8-year-old can pick out her first pair of sparkly studs, where a tween can load up on scrunchies and mood rings, and where a teen can grab some cheap-but-cute accessories before homecoming. Since 1974, Claire's has been the fun fashion destination for jewelry, cosmetics, accessories and ear piercing for tweens, teens and young girls between 3 and 18 years of age.
But let's talk about what Claire's is really known for: ear piercing. Claire's claims it has done more ear piercings than any other retailer, totaling at over 100 million in 25+ years. That's a staggering number. Basically, if you got your ears pierced at the mall between 1990 and now, there's a decent chance it happened at Claire's. They've turned what could be a scary experience into something kind of fun - you pick out your starter earrings from rows of options, sit in that chair, and boom, you're part of the club.
Is everything at Claire's high quality? No. Will that $5 necklace last forever? Probably not. But that's kind of not the point. Claire's occupies this specific niche where kids and teens can afford to experiment with their style, try out trends without breaking the bank, and feel like they're making their own choices about how they want to look. And for a lot of people, that first trip to Claire's - whether for earrings or just to browse with birthday money - is a genuine rite of passage.