Club Monaco
Club Monaco is a Canadian-founded luxury casual clothing retailer offering classic, effortless, modern essentials for men and women. With more than 140 locations worldwide, the brand creates versatile, well-made pieces that form the foundation of a modern wardrobe.
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Club Monaco · Nov 21
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Club Monaco · Nov 19
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Club Monaco · Nov 14
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Club Monaco · Nov 12
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Club Monaco · Nov 08
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Club Monaco · Nov 06
Club Monaco customer service
Use any of the convenient means below to contact Club Monaco customer service.
| Phone | (888) 733-6410 |
| Web | https://www.clubmonaco.com/pages/contact-us |
| [email protected] |
Club Monaco jobs
Club Monaco was founded in 1985 around the idea of "better basics"-creating classic, effortless pieces that contribute to the lives of our customers and allow them to live with ease. We searched for these pieces in the beginning, but we couldn't find them. So, we made them ourselves. For the people who share our same desire, we consider you part of our Club.
View current Club Monaco jobs
Headquarters
693 5th Ave Fl 6
New York, NY 10022-3164
(212) 886-2660
[email protected]
Returns
What is the return window?
You can receive a full refund within 21 days from purchase date. Items can be returned within 30 days of the order date for a full refund if they are in original, sellable condition with all tags attached.
Are there any items that are non-returnable?
Bodysuits, home, masks, underwear, grooming products, and items marked as final sale are not eligible for return or credit. No exchanges, returns or credits permitted on final sale merchandise purchased.
How will I receive my refund?
Refunds will be processed to the original form of payment within two weeks of arriving at our distribution center. Refunds will be made in the form of original payment and a $8 fee will be deducted if you use the shipping label provided by Club Monaco.
Can I return online purchases in-store?
For your convenience, merchandise purchased at ClubMonaco.com can be returned to any Club Monaco store in the United States, returns are not accepted in outlet stores, or sent back to us within 21 days of purchase with an original receipt. Please note our regular return policy applies and you must have your invoice with you at the time of return. Returns cannot be made at department and specialty store locations.
Who pays for return shipping?
Please note, after you've printed and shipped using the USPS return label, $8 will be deducted from your order refund. If you pay the return postage yourself, you will not be charged a fee.
Club Monaco hours
| Sunday | 11:00am - 7:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 8:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Club Monaco.
Check my Club Monaco hours
Editor's Take
So here's the thing about Club Monaco-it's kind of the fashion world's best-kept secret that's not really a secret anymore. Founded back in 1985 in Toronto with this whole "better basics" philosophy, the brand basically said, "You know what? We can't find the perfect elevated essentials anywhere, so we're just gonna make them ourselves." And honestly? That attitude still shows.
What makes Club Monaco interesting is how it sits in this sweet spot between accessible and aspirational. It's not trying to be your everyday fast-fashion fix, but it's also not asking you to take out a second mortgage for a sweater. The brand got scooped up by Ralph Lauren back in 1999, which gave it serious credibility and resources to expand globally. Then in 2021, it changed hands again to private equity firm Regent LP, marking a new chapter.
With more than 140 locations spanning the United States, Canada, and major cities across Asia, Europe, and the Middle East, Club Monaco has become this international lifestyle destination. Each month they drop new collections-lighter, elevated casual pieces for spring and summer, then more structured, formal offerings when the weather turns. It's like they're constantly evolving but never losing that core identity.
The aesthetic? Think clean lines, modern silhouettes, and that effortless sophistication that looks like you tried without really trying. They've moved away from their original black-and-white signature look, but the minimalist sensibility is still there. You'll find everything from tailored blazers and cashmere sweaters to those perfect everyday pants that somehow work for both the office and weekend brunch.
What's cool is how they've built this community around the brand-they literally call it "The Club." It's not just about selling clothes; it's about this shared appreciation for quality, design, and that particular kind of understated style. Notice how their stores often feel more like curated spaces than typical retail environments? That's intentional.
The brand's been through some transitions over the years, sure. But that original vision-creating versatile, well-made pieces that make getting dressed easier-that's never really changed. And in a world where fashion can feel overwhelming or overly trendy, there's something refreshing about a brand that just wants to help you build a solid, timeless wardrobe.