CocoFloss

CocoFloss creates dentist-designed, textured dental floss infused with coconut oil that makes flossing enjoyable and effective. Founded by two sisters, they offer eco-friendly oral care products that turn routine dental hygiene into a delightful experience.

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CocoFloss customer service

CocoFloss customer service

Use any of the convenient means below to contact CocoFloss customer service.

Phone (855) 661-4719
Web https://cocolab.com/pages/contact
Email [email protected]
CocoFloss jobs

CocoFloss jobs

Cocofloss is a new kind of oral-care company where great oral care habits start with joy, not dread. We bring the joy to routine through dentist-designed, high-performance products that work, rebuild, and nurture both oral health and overall well-being. Founded by two sisters - a health-obsessed dentist and a creative-obsessed CEO - we've perfected new oral care solutions that give us that "dentist-level clean" and shine so we can all be Brighter Every Day.

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location

Headquarters

1035 S. Claremont St.
San Mateo, California 94402
(855) 661-4719
[email protected]

Returns

What is the return window?
CocoFloss offers a 30-day return policy from the date of purchase. Products must be returned unused and in original packaging including all tags.

Are there any items that are non-returnable?
Purchases made through third-party platforms like Amazon or Instagram cannot be returned through CocoFloss.com and must be returned through the applicable third-party platform.

How will I receive my refund?
Refunds are processed back to the original payment method once the return is received. Neither the original shipping cost nor the return shipping cost will be repaid.

Editor's Take

So here's the thing about CocoFloss-it's basically what happens when a dentist gets fed up with her patients not flossing and decides to completely reinvent the game. Founded by two sisters, Dr. Chrystle Cu (the dentist) and Cat Cu (the artist), this isn't your typical oral care story. Cat was actually a floss-hater before they started the company, which honestly makes this whole thing even better.

What makes CocoFloss different is its textured weave of 500+ interwoven threads that expand like a net to capture plaque. Think of it like upgrading from a basic string to a tiny cleaning net for your teeth. The floss is infused with coconut oil and microcrystalline wax, so it actually glides between teeth while scrubbing them clean. And here's a neat detail-the blue color shows all the plaque it removes, which is oddly satisfying.

But what really sets them apart is the experience. This soft-woven floss gets its anti-bacterial properties from natural coconut oil and its easy-glide ability from vegan wax. The brand prides itself on being non-toxic and completely free of BPA, parabens, SLS, and PFAS-basically all the stuff you don't want in your mouth.

The ultra-durable woven filaments are made from 85 percent recycled polyester from plastic water bottles, so you're helping the environment while cleaning your teeth. CocoFloss is a 2x winner of the Cellerant Best of Class Hygiene Award, the most prestigious award in dentistry, which is pretty impressive validation from the dental community.

The flavors are where things get fun-available in coconuts, mint, orange, and strawberries, plus seasonal options that actually make flossing something to look forward to. They even offer a 30-day satisfaction guarantee-if you're not feeling the floss in the first 30 days, they'll refund you.

What's fascinating is how they've managed to turn a mundane daily task into something people actually get excited about. They call themselves "the fun oral innovators" and "the floss-wielding, bacteria-busting, oral wellness makers of tomorrow"-and somehow it doesn't feel like marketing fluff when you see the customer reviews.