Cocokind
Cocokind is a clean, conscious, and accessible skincare brand that offers plant-powered, sustainable, affordable, and cruelty-free products focused on hydration and barrier support.
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Cocokind · Jun 24
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Cocokind · Jun 21
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Cocokind · Jun 17
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Cocokind · Jun 14
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Cocokind · Jun 10
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Cocokind · Jun 07
Cocokind customer service
Use any of the convenient means below to contact Cocokind customer service.
| Phone | (877) 236-1756 |
| Web | https://www.cocokind.com/pages/contact |
| [email protected] |
Headquarters
366 10th Street
San Francisco, CA 94103
(877) 236-1756
[email protected]
Returns
What is the return window?
Cocokind offers a full refund for online orders within 30 days of delivery.
Are there any items that are non-returnable?
All gift cards and trial products are final sale.
How will I receive my refund?
They do not refund original shipping charges. To move forward with a return request, you need to email [email protected] with your order number and the items you would like to return.
Can I return online purchases in-store?
They are unable to accept online returns of new, unused products purchased elsewhere. You should check with the original place of purchase for their return policy.
What if I received a damaged or incorrect item?
If there's something wrong with your order, you should email with your order number and a photo for reference, if applicable. Their customer service team will assist with making it right.
Editor's Take
So here's the thing about Cocokind-it's basically what happens when someone gets fed up with the beauty industry's nonsense and decides to do something about it. Founded in 2015, the brand set out to transform the beauty industry by empowering and celebrating people for exactly who they are, with a commitment to high-quality skincare formulas at transparent prices.
What makes them different? Well, for starters, they're not trying to sell you a $200 serum that does the same thing as their $22 one. Everything is plant-powered, sustainable, affordable, and cruelty-free. And when they say affordable, they mean it-most products come in recyclable glass packaging and everything is under $30.
The founder, Priscilla Tsai, had this radical idea that clean, effective beauty products shouldn't cost a fortune. Their philosophy centers on two universal truths in skincare: hydration and barrier support, which they believe are the requirements for glowy, happy skin. They're transparent about pricing because they want you to know what you're paying for, keeping superior formulas at approachable prices by putting their expertise and resources into the formula.
But here's what's really cool-they're not just another "clean beauty" brand throwing around buzzwords. All products are 100% cruelty-free, with the majority being vegan (except for beeswax-inclusive products), and they're free from artificial fragrances. Products labeled "organic" are USDA certified organic, and all ingredients meet strict efficiency, safety and sustainability standards.
And they've got some serious retail presence now. You can find them at Ulta Beauty, Target, Walmart, Whole Foods, and Shoppers Drug Mart. That's not small-time anymore-that's mainstream accessibility without compromising on values.
The products themselves focus on barrier support and hydration, which honestly makes sense when you think about it. Instead of chasing the latest trendy ingredient, they stick to what actually works for your skin's basic needs. Their hook is barrier support, addressing breakouts, signs of aging, sensitivity, and other skin concerns.