Costumes.com
Costumes.com is an online retailer offering a huge selection of costumes, accessories, and decorations for adults, kids, and pets for Halloween, conventions, parties, and year-round events.
-
Costumes.com · Dec 15
-
Costumes.com · Oct 21
-
Costumes.com · Oct 17
-
Costumes.com · Oct 16
-
Costumes.com · Oct 07
-
Costumes.com · Oct 01
Costumes.com customer service
Use any of the convenient means below to contact Costumes.com customer service.
Headquarters
16205 West Small Road
New Berlin, WI 53151
[email protected]
Returns
What is the return window?
Returns must be postmarked within 15 days of the original order date. Returns for seasonal merchandise (e.g., Easter, Halloween, and Christmas) can be returned up to 7 days prior to the holiday.
Are there any items that are non-returnable?
All pre-order sales are final, with no refunds. Pre-orders are for items that are in development and are subject to shifting in-stock dates. All international sales on Costumes.com are final.
How will I receive my refund?
Items returned for a refund will incur a 12% restocking fee. Refunds are for the cost of the merchandise only and return and/or original shipping charges are not refundable.
Who pays for return shipping?
A return label can be requested by emailing [email protected] with your order number. A return label will be emailed to you and if used, $7.99 will be deducted from your refund.
How do I start a return online?
A return label can be requested by emailing [email protected] with your order number. Item(s) must be new, unused and in their original packaging, along with all accessories.
Editor's Take
So here's the thing about Costumes.com-it's basically what happens when someone decides Halloween shouldn't be confined to just one month a year. And honestly? They're onto something.
The site offers costumes for adults, kids, and pets, positioning itself as a one-stop shop for parties and events. But it's not just about throwing on a generic witch outfit and calling it a day. They've got this whole mixing-and-matching philosophy with classic looks like pirates, vampires, medieval, and fairytale costumes, which means you can actually create something that doesn't look like everyone else at the party.
What's kind of cool is how they've expanded beyond the obvious. They carry wigs, masks, weapon replicas, and even decorations and props for your home. It's like they figured out that people who are serious about dressing up are probably also serious about setting the mood. Whether you're hitting up Halloween, Comic Con, a music festival, or just a theme party, they've positioned themselves as the go-to.
The company operates out of a 472,000 square foot corporate headquarters in New Berlin, Wisconsin, which is pretty substantial for an online retailer. They're part of BuySeasons Inc., which is now a subsidiary of Rubie's Costume Company-so there's some serious costume industry muscle behind the operation.
And here's something you might not know: they actually filed for the wordmark "Orange Tuesday" to mark the Tuesday after Labor Day as the beginning of Halloween season. That's either brilliant marketing or slightly unhinged dedication to the cause. Maybe both.
The selection is legitimately massive. They pride themselves on having the largest selection of costumes and décor for any occasion, with pop culture-inspired looks, superheroes, villains, and video game characters. So whether you're trying to channel your inner Jedi or just need something for your dog to wear at Thanksgiving, they've probably got it.
Costumes.com has figured out that dressing up isn't just for kids on Halloween anymore. It's year-round fun, and they're here for all of it.