Covers & All
Leading e-commerce company specializing in custom covers, tarps, and outdoor furniture covers for residential and commercial applications with cutting-edge customization technology.
Covers & All customer service
Use any of the convenient means below to contact Covers & All customer service.
| Phone | (800) 260-2829 |
| Web | https://www.coversandall.com/contact |
| [email protected] |
Headquarters
595 Old Norcross Rd, Ste G
Lawrenceville, GA 30046
(800) 260-2829
[email protected]
Returns
What is the return window?
We accept returns on eligible items within 30 days of delivery, following the terms outlined below
Are there any items that are non-returnable?
Custom products are made to order specifically for you and are eligible for replacements only. No refunds will be issued. These items can be replaced only if they arrive damaged, defective, lost during shipping, or with an error in printing/customization (e.g., incorrect spelling, design, or size).
How will I receive my refund?
Refunds or replacements for non-custom products are available only if the items are damaged in transit, defective, lost during shipping, or substantially different from the original order. While Covers & All will make the final decision on whether to provide a replacement or refund, we are committed to ensuring a fair and satisfactory resolution.
What if I received a damaged or incorrect item?
All our products go through a two-stage quality assurance process, but in case of any manufacturing or dimensional error, our covers can easily be returned with no cost to the customer. Just send us your feedback with some pictures and a questionnaire at [email protected] or read our return policy for further insights and we will make a quick replacement after assessing.
How do I start a return online?
If you would like to submit a warranty claim, please email the following information to us at [email protected] for review. Order number or the billing name, address, and phone number associated with the purchase
Editor's Take
So here's the thing about Covers & All - they're basically the custom cover people who figured out that one-size-fits-all is kind of a lie when it comes to protecting your outdoor stuff. We are a leading e-commerce company specializing in custom covers, tarps, and outdoor furniture covers for residential, and commercial applications. With our cutting-edge technology, we have revolutionized the one-size-fits-all cover industry, paving the way as pioneers in customized and personalized covering products.
What makes them different? They'll literally make covers for anything. And I mean anything - Our largest product catalog includes covers, tarps and multiple other outdoor products such as curtains, solar shades, Indoor & outdoor cushion and pillow covers, car covers, and more. Got a weirdly shaped patio set? They've got you. Need to protect that expensive grill that doesn't fit standard covers? No problem.
The company's been around since 2016, and they've built up quite the operation. Covers & All has a rating of 4.6 stars from 24,890 reviews, indicating that most customers are generally satisfied with their purchases. That's a lot of happy customers, though like any custom business, they've had their share of sizing disputes and communication hiccups.
Here's what's pretty cool - they actually have 24/7 customer service, which is rare these days. If you need more detailed information, please contact our 24 hours customer service and sales line (800) 260-2829 or email: [email protected]. Plus they ship globally and have operations across six countries, so they're not just some small-time operation.
The process is straightforward: you measure your stuff (they have guides for this), pick your material and color, and they make it custom. They are meticulously tailored to your specifications in terms of size, material, color, and even shape! Turnaround time is typically 2-10 business days, which isn't bad for custom work.
One thing to know going in - their return policy is pretty strict since everything's made to order. But they do stand behind their work if there's a manufacturing error or if they mess up the dimensions.