Cozy Earth
Cozy Earth offers luxury bedding and loungewear known for its incredible softness and temperature regulation, specializing in bamboo viscose products that help you sleep cooler.
-
Cozy Earth · Jun 22
-
Cozy Earth · Jun 21
-
Cozy Earth · Jun 14
-
Cozy Earth · Jun 13
-
Cozy Earth · Jun 07
-
Cozy Earth · Jun 06
Cozy Earth customer service
Use any of the convenient means below to contact Cozy Earth customer service.
| Phone | (385) 225-9268 |
| Web | https://cozyearth.com/pages/contact |
| Chat | Click to chat |
| [email protected] |
Headquarters
14395 S 950 W Ste 1
Bluffdale, Utah 84065
(385) 225-9268
[email protected]
Returns
What is the return window?
Bedding items can be returned within 100 days of product delivery through their 100 Night Sleep Trial. All non-bedding items including loungewear, sleepwear, bath, and accessories have a 30-day return and exchange window.
Do I need a receipt to return an item?
To initiate a return or exchange, visit https://cozyearth.com/pages/returns and enter your order number and email. You can also contact them at [email protected] to start a return.
Are there any items that are non-returnable?
Fount Society products have a 30 day return window and 7 day exchange window. All other products may be returned within their respective windows regardless of whether they are new or used.
How will I receive my refund?
After they receive your returned items, a refund will be credited to your original method of payment within 2-5 business days, though it may take up to 5-10 business days to appear depending on your bank's billing cycle.
Who pays for return shipping?
A processing fee will be deducted from domestic returns: 3% of the refund value or $11.99-whichever is greater. Customers are responsible for return shipping costs for both returns and exchanges.
Editor's Take
You know that feeling when you slip into bed and everything just feels... perfect? That's basically what Cozy Earth has been chasing since Tyler Howells founded the company. And honestly, they've kind of nailed it.
The brand specializes in luxury bedding and loungewear known for incredible softness and temperature regulation, but here's what makes them different-their sheets are so breathable you'll sleep several degrees cooler. Not just marketing fluff, either. They've landed on Oprah's Favorite Things list for seven years running, which is basically the gold standard for "this stuff actually works."
The bamboo viscose thing isn't just trendy eco-speak. Their fabric is responsibly sourced, temperature regulating, and wicks moisture while you sleep-with their bedding you sleep at the perfect temperature and never worry about hot flashes again. And they're so confident about durability that they guarantee their weave fabric won't pill for 10 years.
But here's where it gets interesting-they offer a 100-day return policy where you can return products for any reason, whether new or used, and get the purchase price refunded. That's basically saying "sleep on our sheets for three months, and if you don't love them, we'll take them back." Most companies wouldn't dare.
The price point isn't exactly budget-friendly, but when you consider the company generates $7.8 million in annual profits and has built a fiercely loyal customer base, it suggests people think the investment is worth it. Plus, with their 100 Night Sleep Trial, you can test out any bedding and return it within 100 days if it doesn't fit the bill-they're happy to take it back and refund you, no questions asked.