Cushion Lab
Cushion Lab creates award-winning ergonomic memory foam pillows and bedding designed by in-house ergonomists using earth-friendly materials to enhance everyday comfort for sleeping, working, and traveling.
Cushion Lab customer service
Use any of the convenient means below to contact Cushion Lab customer service.
| Phone | (833) 688-1186 |
| Web | https://thecushionlab.com/pages/contact-us |
| [email protected] |
Headquarters
16270 Jurupa Ave, Suite 200
Fontana, CA 92337
(833) 688-1186
[email protected]
Returns
What is the return window?
If you purchased a product from us and are not happy with it, you may return it within 30 days of your purchase for a full refund.
Are there any items that are non-returnable?
Items marked as final sale cannot be refunded.
How will I receive my refund?
Once we've received and examined your return items, we will send you a notice of refund and refund your purchase through your original payment method within 3~5 business days.
Who pays for return shipping?
Please note that you are responsible for the cost of return shipping to us. The original shipping fee, if any, are not funded.
Editor's Take
Cushion Lab isn't just another pillow company-they're basically the ergonomic wizards of the comfort world. Every pillow is thoughtfully shaped by in-house ergonomists, crafted with earth-friendly materials, to enhance your everyday comfort. And honestly? That attention to detail shows.
The company was launched in 2018 with the mission to make Americans more comfortable and living with better support, whether at their desk, home, traveling or even in bed. What sets them apart is their scientific approach-these aren't just random foam shapes. Their pillows are crafted with 100% recycled polyester taken from recycled bottles, organic cottons, and bamboo fibers.
The product lineup is pretty comprehensive. Cushion lab offers a wide range of comfort-inducing ergonomic memory foam pillows, including neck relief cervical pillow, adjustable shredded memory foam pillow, side sleeper knee pillow, back relief lumbar pillow, & travel pillow to make sure you are always comfortable. Their Deep Sleep Pillow and Pressure Relief Seat Cushion seem to be the crowd favorites, with products receiving high customer ratings, averaging 4.8/5 stars.
But here's where it gets interesting-the reviews are genuinely mixed, which actually makes them more trustworthy. Some people absolutely swear by these products, especially those dealing with chronic pain issues. "I have back pain and injuries from being a firefighter for 30 years. The Cushion helps a lot. I love it, it helps and I plan on purchasing 2 more." Others find the products too firm or too high for their preferences.
The average price of the products from the Cushion Lab website is about $65, which puts them in the premium category. The company offers free ground shipping and their products come with a 1-year warranty. They're also available on Amazon and Walmart if you prefer shopping through those platforms.
The sustainability angle is real too-Cushion Lab's items are made with high-quality materials that are certified by OEKO-TEX Standard 100, meaning they have been tested for harmful substances and are safe for human health. So if you're someone who cares about both comfort and environmental impact, that's a nice bonus.